The Pearl Restaurant Bar & Lounge | Indian Restaurant in Manchester — Restaurant in Tameside

I've been coming to The Pearl for many years, but today I felt compelled to leave a review because of 2 unusual things that happened.

Firstly, and maybe most important, the food was excellent. But then it's always excellent. So what was different this time?

Well, as the server was serving up our mains he recognised from the aroma alone that the order was wrong. You may think this is a bad thing, but no. Every person makes mistakes, every company. It's how those mistakes are handled that are much more important. So the server, from the aroma alone, had realised the wrong curry had been made. He apologised, returned it to the kitchen and had it replaced urgently (and it was indeed replaced promptly). The 2 curries, the wrong one and the right one, do indeed look almost identical but he spotted it from the aroma. That's impressive.

Secondly, and this is even better to me... The gentleman who took our order had noticed that my autistic teenage daughter loved the fancy pattern that they had made with the napkins. She unfolded it to work out how it was done. So after taking our order this absolute delight of gentlemen spent our waiting time very patiently and kindly showing my daughter how to fold napkins in a variety of ways, helping her whilst she memorised the patterns, complimenting her efforts, and above all else treating her like an equal. He never spoke down to her, he never belittled her. I genuinely believe he spoke to her and gave her the respect that he would give to his own children.

It may seem like the smallest thing, but that...

Updating my original review...

We turned up without booking first and had no issue getting a table. The staff were on the ball and we weren't left unattended for long before ordering drinks.

The staff member who took our food order was absolutely lovely, especially with our youngest daughter, who commented that she wanted to learn how to make the napkin hats that were on every table. The staff member took the time to show both our daughters (14yo and 19yo) how to make them. Once our 14yo had perfected those, he showed her some other things to make with the napkins while we waited for our food. Both our girls are Autistic however, our 14yo daughter doesn't usually take to strangers very well, but he completely put her at ease and it was lovely to see someone interacting with her like this.

Our food came (we ordered 3 lamb tikka pasanda's and 1 chicken angara amongst various sides) and it all looked amazing, however, another staff member commented that he didn't think the lamb pasanda's were the right curries, purely because he couldn't smell the red wine they were cooked with - he must have an excellent sense of smell because he was absolutely right! The correct curries were brought out within a few minutes and everything was perfect.

The staff went above and beyond and the food, as always, was fantastic. Highly...

This place was recommended by family and I have to say it definitely wasn't disappointing... The place has loads of park both disabled and parent child... But I have to say I was taken back through lovely decor of this place... Really did have a cature feel to it... The decor is stunning throughout and a really lovely lounge area with soft leather chill out seating. On to the food... The pearl offer a substantial variety of food from curry's to sizzling steaks... We went for the shreaded beaf steak and it was lovely cooked. I've been to allot of steam places and found that they over marinade there meat... But I was pleased to see they didn't do frozen veg but fresh grilled veg.

The starters were lovely cooked and the food came in good time of each other...

Customer service. I think you have to come. Back here just to speak to Zam. His hospitality is by far the best I've seen a restaurant has to offer.. And genuinely takes time out to speak to you... Lovely fella and made our visit here really enjoyable... Has to be one of the best places in Manchester highly recommended. Check out my other...