The staff were brilliant and were doing their best to follow current government guidelines on social distancing.
Shame, however, on the elderly couple who were told that there would be a short wait for a table to become available. They tutted, marched past the staff member and sat at a table that had a sign saying it was not to be used due to social distancing rules.
They even sat on top of the signs attached to the seats and completely ignored the young lady telling them the table was not to be used!
The problem does not exclusively lie with just students and the young it seems!
Not your fault at all Costa, your staff were brilliant and tried their best and my guest and I had a...
Read moreI’m not happy on my visit today . Since when has Costa had a rule to ‘find a table first’ I always thought policy in most self serve places was order food then find a table . I waited in the queue to then be told to leave the queue and put my coat on table and then re queue. If I had someone with me it would have been less off an issue I guess , but still a rather odd request. Most disappointed and I’m a regular Costa customer as I generally enjoy the service and food . Instead I bought my own food in Tesco today ...
Read moreGot told off and shouted out because I went the wrong way, although it is not clearly signposted. I went through the Tesco’s entrance. The staff were standing round talking to each other and saw me coming and then shouted at me to go round the other way. Then tried to pay by cash once again got told off very abruptly but it is card only. I appreciate we’re all learning new ways of working during this pandemic but they could be a little bit nicer to...
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