Very poor booking and greeting service extremely rude and poor manoured considering we where a party of 30 people too. My aunt called several times to secure the booking and paid £5.00 pp deposit, and gave her mobile number as well as her landline as we where all travling from different parts of the UK for another aunts birthday surprise meal. A staff member kept calling the landline to get us in earlier then the 12.30 booked time as they had rebooked the table for 2pm. A few of us was early to decorate a bit but could not push things to be earlier and staff kept pushing us to be quick and seeing we was decorating and still not all there kept trying to get us to order. When we was all ready each family group went to the bar to order their meals, by the time I returned to the table food had started to come through. No one was asked if they wanted more drink and after the plates where taken pretty prompt some still with a lot of food on mostly empty though. We wasn't offered dessert menus not that we wanted it we had birthday cake, but wasn't even offered a knife and serviettes or coffee etc. We collected our balloons banners and cake and went elsewhere we left them a pretty table cloth though.