The Canterbury — Restaurant in Tewkesbury

Apologies for the long post but feel its needed! We went to the Canterbury as we have done for many years to enjoy a few beers on a Sat evening. Whilst waiting at the bar for some time, the main phone rang after one of the staff members mobile had been constantly ringing. I listened to the phone call and was shocked to discover it was the owners asking for employees hours. The bar staff stated multiple times that they had a queue hence why they didn't answer their mobile. Without a care for the customers the bar staff member was forced to answer his questions, as the fact they were trying to do their job wasnt a good enough answer. The staff then had to tell the large queue of customers to wait whilst they checked their phone for rota info, etc... Why on earth are they trying to do their admin on one of the busiest days of the week? If the information was so vitally important at that moment in time why didn't they just walk all the way down to their pub floor and find out for their lazy selves. Or...just an idea help out when it's busy! Yes the pub looks better than before but the staff and customers hate how it's being run. Customers clearly second best whilst the owners are using the pub for their own personal needs. So sad to see a great pub and equally great staff being run by such unprofessional and...

Arrived at 2:30 in order to have some food in what seemed to be a well turned out pub.

Online hours stated the kutchen closes at 3:30pm-4pm, hence the early arrival.

Proceed to order drinks and sit down, look at the menu for all of 2 minutes, walk to the bar to order to be told food isn't being served.

Now as someone that also works in hospitality (kitchen worker) if never dream of closing my kitchen early, regardless of the weather, if stipulated online (and on the door stipulates 12pm-8pm no memtion of it closing) they are the hours that should be adhered too.

The pub in itself is very well turned out, glasses clean, bar stocked well and a very welcoming gentleman behind the bar, but a large let down.

Id suggest the company reviews their opening hours online or gets staff to keep to scheduled hours.

May possibly try again...

Had a meal at The Canterbury as was staying at a nearby hotel where the restaurant was closed and was a recommendation from staff there, I'm really glad I went. Plenty of parking and had my mum with me who has arthritis and disability parking right by the front door. I had the hot honey chicken flatbread with a side of rosemary skin-on fries, absolutely delicious. My mum had the fish and chips which she really enjoyed also, the restaurant wasn't too busy so plenty of seating and had a huge garden to sit in also, great atmosphere. It is dog friendly, unfortunately I didn't have a dog but there were others there that did and even have dog treats on the bar, I love these little touches! I will definitely visit again when I'm back in Tewkesbury and recommend to others looking for a nice meal and/or drink in a lovely...