Neel Paneer — Restaurant in Trafford

I went to this restaurant midweek with several friends. We had booked a table in advance and had read many good reviews. After having been to the restaurant, I can only assume the reviews are mostly for the takeaway portion, and not the actual sit in dining.

The food: My starter and main were good. I enjoyed them very much and the portions were very large. Some of the other people said their meals were bland (dustbin).

Drinks: They tried to sell me a 125ml bottle of ginger ale for 1.60.

Atmosphere: Extremely overcrowded. They have put far too many tables/chairs into a tiny room. It was loud and uncomfortable.

Service: I leave this for last because it's dire. When we first arrived we were handed 2 menus for 5 people. We were not offered more until we asked (additional menus were available, but not offered). Many of the items were odd (not seen elsewhere) and not described in the menu. When we asked, we were told we would have to wait for another waiter to explain them as our waiter didn't know what they were. We waited over half an hour for starters. When they arrived, we found a hair in one of the chutneys. When we pointed this out to them, we didn't even get an apology - they just took it away. They didn't even acknowledge the issue. I guess that's one way of dealing with it... When our mains were ready, we were all handed plates. Mine was rather dirty, so I asked for a clean one. The waiter took my plate, wiped it with the towel he had, and handed it back. I litterally facepalmed at this point. Apparently he then showed the towel, in attempt to say that the dirt was now on the towel instead of the plate. He eventually took my plate away, walked around the room, and returned the same dirty plate to my table...

My advice would be to only ever order take away, and potentially check for hair. (Attached photo of hair to see what you're...

A bit disappointed. Ordered few times from here for takeaway and its been good so wanted to sit in and have a nice meal, took a while to get someone to serve us drinks, tried to order both food and drink at the same time but was told someone else will come for food order but asked if we wanted poppadoms, so agreed. After eatting poppadoms for a good 15 minutes and asked waiter if we could order food, we have been in the restaurant for a good 20 minutes by that time, was asked if we wanted more poppadoms, agreed as we were hungry, food took a while and could see it was busy but saw alot of takeaway orders in and out fast. Went to ask how long for food as we havnt had starters and been their for an hour, it came out after a while and rushed through it as hungry, then mains took a while and I was debating if we should go after that, had to ask again of our food was coming and ordered a drink a while ago too and asked of that was coming too. Either way, we paid alot for poppadoms which we ordered since it was thw fastest thing to come. Spoiled our night a little after looking forward to it, food is nice but maybe in future we may order a takeaway or eat in...

Twice I've been to this establishment this year. First time was on fathers day so was expecting it to be busy, however tonight a standard Saturday the service again was atrocious. Made a reservation and was seated promptly, from then onwards was expected to look after yourself. I felt very uncomfortable having to pester the staff to get some service, when I could see they were spending most of the time on their mobile devices. The restaurant seem to be more bothered about getting out their take away orders, rather than the people that are there to enjoy an evening meal. Took an hour for starters then another 25 minutes for the main and each time we had to ask about both courses then got served the food. The bill was hiked up, by ordering the only thing which would arrive promptly and that was the poppadoms. The meal was nice and I would highly recommend it, if you are not hungry when you arrive and you have 3...