The actual cafe is really lovely. Things like outdoor seating and a quiet area really help when you have an autistic child, or it would if people didn't take 3 children from toddler age group into the quiet room! The food has been hit and miss. First visit was a busy mother's day. 5 people ordered various things. Pizza was lovely. Garlic bread was gorgeous but at ÂŁ6.95 a bit expensive. Chips were awful. Never had teenage lads refuse to eat chips before! We had various jacket potatoes chilli, pulled pork and a plain cheese. The actual potatoes were really lovely. No microwaves involved here! I'd have rated them 10/10 but for 2 issues. Size of portion of the topping. And my bug bear of dressing on the salad, especially if it's managed to get into the topping. Mustard dressing in pulled pork must be an acquired taste? Next visit was 4 people. I jacket with chilli, 2 jackets with cheese, I pepperoni pizza, 2 garlic breads and a side of fries. I always make sure I'm fair by ordering the same dish if it was awful the first time in case it's a glitch. We had stopped on our way to bring son to uni, and we have been regulars for over 25+ years. So it's a place we love. Yesterday was a bit of a disaster. Peperroni pizza. There is a reason the meat is put on top of the cheese. Pepperoni is very oily. So having it directly on the base meant all that oil soaked through the base and was literally dripping off. The cheese way then just sliding off. With a lot of inginuety, a spare plate and napkins we sort of salvaged it. Son declared it might be ugly but it tasted good. Then came garlic bread. Heaven. Took the leftovers home because my daughter is autistic with an issue around food due to covid. Any food she will eat is considered a gift. Its a shame no one could help us find out how it was made. Then jackets. Again the actual taste was really lovely. But the temperature wasn't enough to melt the cheese. Coffee is a nice decent one for a cappuccino. Soft drinks are ok. Dessert isn't like it used to be. We miss the old days where hot puddings etc were on offer. But the chocolate Fudge cake was apparently OK. Which is praise from a teen. I hope that gives you an honest review. We saw lots of meals that looked very nice.. I'm not sure if Sunday roasts have gone for good now? My one from last point is accessibility. Quite a good open area inside. Not as easy outside as benches are the fixed type so no wheelchair spaces. Last point I swear! Staff. Need education about sunflower lanyard and its original purpose. No its not for masks!! We will return again. I'd like to give them a...
   Read moreBreakfast was such a disappointment. It started with eggs Benedict- Rock hard poached eggs- customer service was amazing and our waitress took two plates back to the kitchen and had eggs remade, but sadly- whites were then gluggy and yolks were like jelly- bacon was all precooked earlier in the morning and then served (having been premade) with each dish plated- so also, rock hard and chewy. Farmers Bap was so overtoasted that it bun was inedible and the bacon cold and hard. (Not crispy hard- overcooked hard) Sausage ends also both burnt. Kids breakfast was served burnt end sausage, hard crispy toast and rubbery scrambled eggs- when I enquired, was told- yes in the morning food is all made and then served plate by plate as they couldn’t accomodate orders otherwise. We virtually left 4 plates (even with the remade Benedict’s there was also egg shell present and sourdough toast that was inedible) Waitress was super kind and patient in listening to our complaints. She arranged a refund for 3 of our meals plus offered some complimentary drinks so massive shoutout to her. Well done and thanks Branka.. Definitely wouldn’t come here for food again, star rating only given as our initial server and our waitress were both so...
   Read moreTerrible experience.
What a let down!
Rude staff. Extended waiting times. Filthy seating area. Toilets and baby changing facilities were disgusting.
We ordered the vegan Wellington for 2 adults. At the point of ordering we were told there was only one Wellington, I told the young lad (curly mullet & glasses) that we required dairy-free options due to an intolerance and that my wife is diabetic too. When told there was only one Wellington left I politely requested 2 vegan roasts, but one without the Wellington and just to chuck a few extra veg on there to make up for it. The lad told me he wasn't sure if he could do that... surely if they have veg, potatoes and gravy, then they can accommodate that? Bit of common sense goes a long way...
We were still charged the full price (over ÂŁ40 for two portions), which then arrived to contain a dismal array of overcooked carrots, peas and potatoes on a plate with cauliflower CHEESE added on.
When I questioned it with a waitress I was rudely told "that's what you ordered" I assured them I had specified a vegan option and we had specific health related dietary requirements.
They begrudgingly gave us the refund.
Totally ruined the experience. I won't...
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