Lydstep Tavern — Restaurant in Wales

Where do I start, I walked for 2 miles to get here along with my disabled partner who has a motorised scooter. I ordered food after an extremely long wait and we sat in the beer garden. It was nice and sunny when we ordered it after over an hour it began to get cold. I asked for a refund and was told that the food had already arrived outside and my partner was eating it, that was a lie. The food had miraculously appeared whilst I had gone to seek a refund. I explained that we were now cold, no doubt the food was too and we could not sit inside because of the lack of disabled access and that we had three dogs. I did not raise my voice or lose my temper, I simply requested a refund for the food we ordered that had not arrived. The young lady bartender kept going into the kitchen to ask for my refund, I could see she was stressed so I asked for a manager. No one appeared and I was told to wait until 9.30 to see one. I ordered our food at 7, I went in after 8 for a refund, then I’m expected to wait a further hour and a half to see a manager. I explained that we had a 2 mile walk back and that my partner is disabled. I’m utterly disgusted that a more senior member of staff could not be bothered to speak to me and instead let this young lady deal with my complaint. Then a local squared up to me at the bar demanding that I left, he made personal comments about us. I was threatened and intimidated and left immediately without the refund of 2 meals that we didn’t have £29.96. Seriously do not come here, I am so shocked and upset, this has had such a detrimental impact on our enjoyment of our Welsh holiday that we actually want to leave now and go home. I walked out to diffuse the situation after being threatened,...

This pub promised so much more from the menu and the way it looks from the outside. Parking was good (over the road from the pub) When we arrived, we were told we were at a table round the side, in the corner. Had to guess as there was no indication as to which table it was. Menus were sticky with food/drink, not the best start. There were two other couples in there at the same time as us and we all had the same experience really. When asked what the pie of the day was, there was no pie available at all. They had also run out of the rose wine I wanted. During this time, when others meals were being ordered, there were other things that weren't available. The chickpea and spinach curry was now a veggie masala. The chicken in peppercorn and whisky sauce was tasty, but uninspiring. A lump of chicken in a dish, sitting in the sauce. One of the chicken breasts was fine, the other was very tough. Chips and peas, very average. They then ran out of Merlot. Other tables were experiencing the same with things running out and in the end it was laughable. We've been to many other places and they were not running out of all kinds of things the way this was. Service was ok. All in all an average experience at best and one I wouldn't hurry back to repeat. This pub could be so much better and it was...

Booked a table for Saturday evening. Reviews were good, nice location Lovely beer garden, friendly staff. Upon arrival we were told they had no steaks or gammon as the butcher's hadn't had their order in Sat at our table inside. Huge queue at the bar. When the queue started to die down we realised people were ordering at the bar so we asked what the procedure was. We were told the waitress would take our order. Fine. Then discovered no beef burgers or BBQ pizza on top of the steaks and gammon. Ok. All finally ordered. Drinks sorted and then they came over to say no lasagne so some of the party had to choose something else This was getting a bit silly now. Reluctantly ordered something else from the very minimal menu. Considered leaving but decided to stay as we were starving. Food was fine. Standard pub grub. The half chicken and gravy was a hit. Kids loved the nuggets. Shame about the choices. A few other people left because of the lack of choice. Probably wouldn't go back in a hurry but only in case there was a...