We came to The Boy Ashore on the 24th of Aug and we had a lovely start to our evening. The young woman on the bar was super helpful & the location and premises were great. However after ordering food an older male member of staff who we discovered was part of the family run business very rudely told us to “move up because other people had to sit here”. We were slightly confused as there were already 5 of us and we had told anyone who had asked to sit on our table that they were very welcome to. There were also multiple tables around us that had not been asked to move. Although the man was rude we agreed to move up, we moved up the table & left space on the far side of the bench closer to the speakers. The guy came over 5 minutes later and told us “don’t take the piss”, we explained that we wanted to sit further from the speaker as one of our party was deaf and gestured towards our party member who was obviously wearing a hearing aid. In response, coupled with a lot of eye rolling and rude body language the man aggressively gestured for us to leave. We were honestly shocked and it really ruined our night. We also heard him asking other tables to move, which he did a lot more politely than he had spoken to us.
He later came over and attempted a half hearted apology saying that he “did not realise our circumstances”. Personally whether or not one of our party was deaf the way we were spoken to was disgusting. We suggested the man should come back and apologise once everyone was back from the toilet as only 2 of us were left at the table when he came over. In response he was rude again and told us he was “not obliged” to do this then stormed off.
As a table of young people (25-28) we understand that perhaps the man may have had preconceptions that we were not going to purchase enough and were wasting table space. However this was not the case and we were all very polite and were peacefully having food and drinks very much keeping to ourselves. We ended up asking to take our food away as members of our group were extremely upset. Whilst everybody else we spoke to was incredibly sweet & apologised multiple times for the way we had been treated I’d like to stress that being aggressive and rude is never okay, especially not when it is completely uncalled for and when the party in question have just spent around £120 in your establishment. Despite how annoyed and upset we all were we’d like to thank the other members of staff who apologised to us, we appreciated it a lot and this review is in no way...
Read moreDespite having to place our order by 2 pm for a meal at 7 food was slow to arrive and was delivered in a very piecemeal fashion ie burgers then some time later the salads then some time later again the potato fries (without any dips) arrived by which time the burgers were cold as we didn't want to start until the whole order had been delivered. Cutlery requested seemed to be an imposition as was reminder re missing drink, all things considered £14 for a burger and potato fries somewhat ott especially when it was all served in disposal cardboard boxes
Thanks for the response our order missed the 2pm on line cutoff which we had not initially realised , would have rung to check but there was no phone number available on web so we drove there to place the order in person hence the handwritten note and to check that it was ok to place...
Read moreThis is a wooden shack on a beach covered with tarpaulins that charged £10.50 for a glass of wine served in a plastic cup. Even the bar staff apologised for the price. 2 glasses of wine and 1 can of Diet Coke cost £20. This is a beach in Aberporth, not the Ritz in London. We sat on dirty wooden benches and there didn’t even seem to be a toilet so we went to the ship inn for a wee and then got another round of drinks for less than £10 with the same view and all amenities. Save your money and go to...
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