The Springfield Hotel Fairbourne — Restaurant in Wales

Upon arrival, our room card was left on the reception desk alongside other guests’ cards. There was no staff in sight, and we did not encounter a single member of staff throughout our visit. There was no warm welcome and we felt that this would have given us a point of contact to speak to about the below issues.||When we entered our room, we discovered that it had not been properly cleaned. Thick cobwebs hung around the room and over the bed, and five dead daddy longlegs on side tables, one on the bed itself, windowsills and hanging in cobwebs. Dog hairs and dust covered all of the surfaces. The TV screen, bathroom mirror, and one of the mugs also had visible dirty marks.||The walls and ceiling had pieces of plaster and paint falling away, which detracted from the overall appearance of the room and there was chunks of plaster on the floors which added to the un-cleanliness and made us concious of walking around the room without shoes on.||Despite closing the windows, the loud disco music was immediately outside our room and went on until the early hours. I did approach reception but there was again no member of staff visible. The noise was particularly frustrating as not only was it the music from the disco but also other guests laughing and shouting, and we expected a quieter environment, especially from a room listed as 'executive suite'||Leaving the windows open whilst we went out for dinner resulted in a strong smell of smoke in our room. Customers visiting the disco stood below our windows smoking, which led to the room smelling of smoke.||The small tube of shampoo left in the bathroom appeared to have been used by a previous guest, as there was residue all over the cap. We did try to speak to the hotel in the morning but again, no staff were in sight. We emailed over our concerns to the hotel directly and sadly received no reply. They simply...

Upon arrival, our room card was left on the reception desk alongside other guests’ cards. There was no staff in sight, and we did not encounter a single member of staff throughout our visit. There was no warm welcome and we felt that this would have given us a point of contact to speak to about the below issues.||When we entered our room, we discovered that it had not been properly cleaned. Thick cobwebs hung around the room and over the bed, and five dead daddy longlegs on side tables, one on the bed itself, windowsills and hanging in cobwebs. Dog hairs and dust covered all of the surfaces. The TV screen, bathroom mirror, and one of the mugs also had visible dirty marks.||The walls and ceiling had pieces of plaster and paint falling away, which detracted from the overall appearance of the room and there was chunks of plaster on the floors which added to the un-cleanliness and made us concious of walking around the room without shoes on.||Despite closing the windows, the loud disco music was immediately outside our room and went on until the early hours. I did approach reception but there was again no member of staff visible. The noise was particularly frustrating as not only was it the music from the disco but also other guests laughing and shouting, and we expected a quieter environment, especially from a room listed as 'executive suite'||Leaving the windows open whilst we went out for dinner resulted in a strong smell of smoke in our room. Customers visiting the disco stood below our windows smoking, which led to the room smelling of smoke.||The small tube of shampoo left in the bathroom appeared to have been used by a previous guest, as there was residue all over the cap. We did try to speak to the hotel in the morning but again, no staff were in sight. We emailed over our concerns to the hotel directly and sadly received no reply. They simply...

Upon arrival, our room card was left on the reception desk alongside other guests’ cards. There was no staff in sight, and we did not encounter a single member of staff throughout our visit. There was no warm welcome and we felt that this would have given us a point of contact to speak to about the below issues. When we entered our room, we discovered that it had not been properly cleaned. Thick cobwebs hung around the room and over the bed, and five dead daddy longlegs on side tables, one on the bed itself, windowsills and hanging in cobwebs. Dog hairs and dust covered all of the surfaces. The TV screen, bathroom mirror, and one of the mugs also had visible dirty marks. The walls and ceiling had pieces of plaster and paint falling away, which detracted from the overall appearance of the room and there was chunks of plaster on the floors which added to the un-cleanliness and made us concious of walking around the room without shoes on. Despite closing the windows, the loud disco music was immediately outside our room and went on until the early hours. I did approach reception but there was again no member of staff visible. The noise was particularly frustrating as not only was it the music from the disco but also other guests laughing and shouting, and we expected a quieter environment, especially from a room listed as 'executive suite' Leaving the windows open whilst we went out for dinner resulted in a strong smell of smoke in our room. Customers visiting the disco stood below our windows smoking, which led to the room smelling of smoke. The small tube of shampoo left in the bathroom appeared to have been used by a previous guest, as there was residue all over the cap. We did try to speak to the hotel in the morning but again, no staff were in sight. We emailed over our concerns to the hotel directly and sadly received no reply. They simply...