Party of 6 visiting for the Friday special 2 for 1 fish and chips. Great fish which said Halibut on the menu but I believe it was Coley. Great tartare sauce tired chips and watery stale mushy peas followed by a rock hard microwaved waffle. Large portion to appear good value but medioocre at best and that is being as generous as the portion and price
The Trevor Arms has a dull atmosphere and everything had to be asked for at least twice but not the fault of the keen and polite young staff who were trying their untraIned best eccept the barmaid who preferred to be on her phone at every opportunity. The Manager who had driven in from London gave the impression he had been forced to be there. The staff are the only good thing about this pub but they are untrained and barely holding the place together.
The place should be heaving and there should be a hands on manager who is training and helping his staff to provide attentive and seenless service. Whover is in charge is doing a diabilical job and seems to be absent or very much out of their depth. Do yourselves a favour and make this pub great because there is absolutely no reason for it to open its doors as it is. Sort yourelf out and step up to the opportunity that is begging to happen. Introduce a service and an environment which warrants the loyal overstretched staffs input. It seems you have no clue who your target market is and it also seems as if you dont care. One last thing look after your staff as you dont currently deserve them and for gods sake train them and take a hold of...
Read moreWe came here to attend Marfest- their version of a small music festival.
The pub itself was cosy and has small car park. The music festival was held out in the back near a beer garden. There was also a small play park for children.
They didn't take card payments outside which was annoying and meant you had to go back inside the pub to get drinks etc.
They served food which was well prepared and reasonably priced and the drinks were too.
The whole event felt a little over prepared and pretentious. There were around 100 there and lots of space at tables etc, mixed crowd of families and older sensible people. Yet there were steel 'queuing' barriers and a heavy security presence.
They had also roped off and security guarded a tented 'VIP' area consisting of a gazebo and some pĺastic chairs. Where a steady stream of clearly business colleagues of the owner came through in suits and filled with self importance. It was very budget and made us cringe! Who we assumed was the owner was striding around with an earpiece and again full of self importance although the numbers of people there were low.
There were lots of comments from locals on nearby table around the vibe the whole event gave off. It just felt very over prepared for a small village event.
The bands were good though, however by 7pm we'd had enough and headed home. I will go back to try a meal in the pub as it did seem like a nice...
Read moreWhat a horrendous experience staying here for a wedding weekend, faulty towers with a twist, the manager was rude arrogant and totally inexperienced with the booking syste, so much so told us only 1 room had been booked short story resulting in me having to pay again for another room, the manager was short tempered and very insulting raising his voice and spitting his dummy out not only with us but other people waiting at the bar to purchase food and the poor young ladies who where working that evening who i might add had been absolutely lovely trying to assist in sorting out the problem. Witnessing the outbursts from this inpatient vile man was like watching a nucular bomb explode and was very embarrasing, maybe he needs to attend an anger management course, or go and work picking litter where he would be less offesive, After a long process of finding us a room we tried to order an evening meal only to be informed the restaurant had closed despite closing being advertised as 9pm..when ordering 2 pints the manager asked if it was cash or card, when informed cash he charged £10 for the 2 pints although the correct price was 4:70 per pint, rooms very basic but did smell somewhat, would rather stick pins in my eyes than...
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