Pacific Cafe — Restaurant in Walsall

Heavy heart of a review We eat here once to twice a week and the soup is sublime. Sadly todays offering chicken and sweetcorn was watery and really not good we had to wait a long time for order to come out (had to ask where it was)Told waitress that it was a unpleasant soup and not up to usual standard. After 10 minutes waitress came back with manageress reply & said no one else has complained and offered us another soup we declined stating reason she then walked off. We Asked lady by us who also had the same soup she said it was very thin & watery but not as bad as ours. On leaving I approached the manageress who became very defensive came out with no one else has complained I’ve eaten it she never looked at our soup bowl and how bad it was. Intractable person unwilling to listen to complaints it would have been helpful had she offered a voucher to use on next visit to give the cafe another chance to redeem. Sadly it will be a very long time before we return. We have observed this manageress with staff and she is abrasive to certain members of the...

Disappointed after my husband queued for over 20mins only one girl on the till he was to late for the lunch time meal ....not his fault we were in long before we made do with a mediocre cheese toasted sandwich with limp lettuce he was furious not with girl on till but the silly rule. Surely if your in the queue for 20mins he couldve been told early as could the people behind him that main menu was stopping . We though it was disgusting as did the other 5 people behind him who also wanted lunch. Disappointed won't be going...

This was our first visit since the Cafe area had undergone a fairly major refurbishment - and what a transformation. With the sun shining and the temperature in the low 20's we weren't surprised to find it very busy. At least with two of you, one can scout outside for a table to take advantage of the sunshine. Shared an excellent Club Sandwich and one of their unusual looking custard tarts. Bit like someone has attempted a Portuguese custard tart, and come in last place on TGBB. The lost star was awarded far a very poor excuse for...