Builders Arms — Restaurant in Welwyn Hatfield

We went to this Pub as it was recommended to us.

The Interior of the pub was clean, warm and welcoming.

We were greeted with a great friendly smile from the staff.

We ordered a Ultimate Roast and a Ultimate Veg Roast, and some drinks of course.

We found the vegatables which comes with the roasts were a bare minimum (2 small florets of brockly) just fitted both on one tablespoon. We were told there was parsnips with the veg roast but to my amazement we couldn't find them in the plate.

The meats (Gammon and Pork) were cold and tough, at first I thought it was shoe leather but shoe leather was softer and easier to cut.

The amount of gravy we got was barely enough for one person let alone two people. The stuffing was like eating a walnut with its shell.

We also ordered the salad which did not come when the meal came. We enquired about the salad and we were told they forgot to put it on the order, but if we wanted some it would take half an hour.

Sadly we had to leave the meals partly eaten (10%) as we had driven a long way there.

Was this a one off? Not sure.....

I can recommend the pub for its cleaniness and friendly greeting from the staff.

Sadly I cannot recommed...

Great soup and service, the staff are always so warm and welcoming. Although Daniel is my favourite, Suzie is a close second because she talks to me the most as i study at the pub. It makes my day a bit better every time. Alison always gives me a straw with my drink which i appreciate too. Scarlett and Katie are lovely to chat to as well, Chloe and Tina do an amazing job at the quiz. I haven't gotten the chance to speak to Kara, Amber and Ella yet but they're very polite and welcoming as well. Phil also does a very good job at making the food, although you probably won't see him much and Fernando (another chef) is a really sweet guy, i got a rose for international womens day from him. Overall a very lovely team of people.

Kerry and a few others do a really good job at painting the signs, they're always so interesting to look at. The decorations are lovely, I like how much effort is put into them, especially when they put baloons up for seasonal things. The winter ones were so pretty with baloons filled with white confetti, it had a winter wonderland feel to it i can't wait to see what...

I don't go out to eat normally but decided I'd treat my friend to a Sunday roast as walking distance from where I live. Waitress was friendly and recommended a drink for my friend which she enjoyed. As for the food is was not great. I had Roast beef (only 1 slice - a bit stingey!), my Yorkshire pudding looked like someone had stuck a pin in it and roast potatoes overcooked and hard to cut. My friend had ultimate roast. Her beef was rare but very fatty, the smallest bit of broccoli possible and hard potatoes. Her pork was ok. My friend had a pudding (not enough custard). I had mini dessert and coffee. Barely a scoop of ice cream and asked for Cappuccino got Latte. Didn't realise until after I pointed out a few of the problems when I paid . No offer of reduction in bill. The waitress said you should have said when I asked. We had barely taken a mouthful at that point. I put a couple of comments on feedback from but was not enough room. I hate complaining but it was more in order to rectify for future . £55 for 2. I gave a 10% tip on top. Not sure why! Not too bad price if...