I visited today for a Pizza box and some sweet treats for the family (quite a simple order), however the staff members (short lady - supervisor and a tall man) started moaning because I scanned my Greggs app before I finished ordering all my items. They said that because I scanned my app, they had to complete that transaction and place a second transaction for the other items. Didn't quite know why but said okay and paid for the pizza box. I then proceeded to order the remaining items I wanted but instead the staff members ignored me and took the next customers order. I let them serve that customer and kindly said that I hadn't finished ordering (and she knew this) but both staff members started getting rude and abusive. I decided to avoid confrontation and walk away. The customer service was awful and both staff members need retraining!
Additionally be aware that they also refused to accept...
Read moreWarning look out for the meal deals they might be a rip-off for example tuna sandwich £2.50 regular tea £1.45 if bought separately would be £3.95 but when presented at the till offered the "meal deal" of £4.40!!!! Only when I challenged it and the member of staff went for a supervisor was I offered it at the correct price. If I hadn't been paying attention or perhaps busy with children or getting orders for someone else I might have succumbed to the con. I think this is...
Read moreRandom services stop whilst driving - chose Greggs over the BK next to it. I had a corned beef pasty and a donut, with a hot choccy, yum! Pasty was fairly hot, not warm like it had been sat there all day. Not too much seating in the whole place, but we got a seat whilst the rain shower passed,...
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