Usually good food and service, except this time I gave specific instructions over the phone where the driver should meet me (as usual, and nothing complicated) and he drove to the wrong place. After ten minutes of standing in freezing temperatures I rang said driver... and I got an earful. Being screamed at over the phone by someone isnt a pleasant experience at the best of times, so I tried to sound like I wasn't angry and reminded him of the little detail about the meeting place... he instantly shut up, drove there, and claimed he wasnt given these instructions. I cant know for sure if he was or wasnt, but what I do know is that certain members of staff have a real attitude problem, while some are lovely. The food is great tasting but it really is up to you whether its worth the gamble of getting screamed at down the phone for a mistake on their part. (Personally I say it is, but theres only so much you can take. Wont stop me from going back...
Read more16- Feb - 2015 Tried 4 time's to place an order using "Just Eat" Never had a problem before as we order every now and then using "Just Eat" home delivery. Just kept getting messages saying "the order had been cancelled, the take away may be too busy or not deliver to your area" on a Monday night.
As I've said before they have delivered to us on more then one occasion, so its not a case of not delivering to the area. Tried online help which was less then helpful. No idea why this happened tonight, and the last time we ordered they forgot our desserts too.
Normally ok service, but get the feeling that tonight the people couldn't be bothered delivering about...
Read moreThis is the worst service I have ever recorded ordering food. After well over 2 hours waiting for my food to be delivered, I received no contact acknowledging that my food would be late or cancelled. I paid via JustEat for my food, and when it hadn't arrived, I rang them, only to receive an angry earful at the other end of the phone. I stayed awake until 4am waiting for my food which didn't arrive in the end. I just hope people will read this review and realise how much of a joke this take away is, and I wish people can learn from my mistake and never order food from this establishment again. I repeat, this is the worst experience I have ever had...
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