The View Restaurant — Restaurant in West Suffolk

Really disappointed with our afternoon tea on Monday .. been so many times and it’s been fab but not then … food was nice but service and staff where extremely unhelpful ! We had friends visiting from Australia and wanted to bring them to our wedding venue and had previously had delicious food and great service . The member of staff could barely be bothered to show us where to sit (in an entirely empty restaurant ) she was also extremely put out when we asked for help ordering wine , then the sandwiches arrived ! She had no idea what one of the fillings where .. and said she’d check .. eventually she came back and we asked again and she said the chef was out ! She then asked ‘what did we think it was ?? Anyway eventually another lady came to check to see if we were ok and we asked again and she didn’t know! She did then ask the chef to be told it was beetroot and humus !! It was all too much effort .. they informed us they where tired as they had had a lot of weddings .. I fully understand that but the restaurant was totally empty .. we pre ordered and paid for afternoon tea so shouldn’t have been to difficult really .. the sausage rolls where by far the best part ! The cakes where ok .. we then asked if we could possibly take the cakes away as there was so many left and this seemed again a bit too much effort on their part . It all felt like that couldn’t be bothered the first member Of staff was extremely off to the point of eye rolling when we asked a question ! Such a shame as I was really looking forward to a wonderful afternoon . Instead we felt in the way and and an inconvenience … safe to say we won’t be returning again .. all could have been rectified with a few smiles and...

My husband and I met here for lunch on Sunday afternoon, with our lovely grandkids, husband's daughter and son in law. We were blown away by the food we were served ! For starters I ordered beetroot humous with freshly made flatbreads, with sprinkles of fresh rosemary. My husband ordered the squid. For mains I ordered the cod, with freshly made herby croquets, on a tangy sauce that was bursting with flavour. My husband ordered roast pork belly, with trimmings which he really enjoyed and felt very happily full! The dessert was just phenomenal! Dairy free coconut sorbet, with pineapple laced in rum and fresh lime sauce and sprinkles of heavenly honeycomb and pistachio nuts......just wow! Staff were very professional and friendly and everything was served with a smile :-). Thanks for a really lovely afternoon, to all the staff and huge compliments to the chef!! Can't wait to return and try other dishes on...

Fabulous afternoon tea experience. Everything from start to finish was perfect. The warm welcome at reception (even offering help with the lift), made us feel special from the outset. The restaurant was well laid out with lovely views all around. The staff were so attentive without being imposing, and the food was absolutely delicious. Our waitress, EMILY, was friendly, knowledgeable and so accomodating, ensuring we had everything we could want or need. The afternoon tea itself, was beautifully presented and absolutely delicious. Well done to all at The View, and thank you for making our parents 60th wedding anniversary so memorable. You have five very happy customers, who will most certainly be back. Kind...