Amans Lowton — Restaurant in Wigan

We wouldn’t class ourselves as regulars but we have been here a few times and it was always quite good but our last visit 4/8/2023 was not good at all. So it was our wedding anniversary and i called up earlier in the week to book a table for me, my wife and my 6 year old daughter. When we arrived we were quite quickly designated a table then it was decided that we were at the wrong table and we were then moved to a table in the corner where we got completely forgotten about. We had to request someone to take an order for drinks, then 20 minutes later the drinks arrived. We then had to request menu’s of which they brought 2. Yes i know this may seem unimportant to some but this was a big thing to my little girl being left out. Anyway, eventually they came back to take our order and the popadoms arrived swiftly. These we really did enjoy. The waiter could see at this point that we was ready for our main courses so removed the last of the popadoms from the table. 45 minutes later I asked where our meals were and was told that they are coming out now. 15 minutes later the food arrived. My Lamb madras had 4 pieces of lamb in it and tasted very bland. My wifes rogan josh was good, my little girls massala was as spicy as my madras! It was also very clear that the rice had been re-heated. Very disappointing for a meal that cost the best part of £100 and a very disappointing event for our wedding anniversary. After sitting with half full plates not being touched for half an hour we decided to leave. Upon going to the bar to pay the bill I was asked if all was ok? To which I replied, it was ok but not great, I would have expected a further question as to what was wrong to which i would have returned with constructive criticism but all we got in response was a muffled chuckle and a response of yeah its not good tonight is it! Very disappointing as there are other great Indian restaurants in the area such as Suhana’s where their service is second to none and go out of their way to make sure their guests have a great experience. Sorry Aman’s but we certainly wouldn’t recommend you to anyone off the back of this experience. I am in a customer service role myself and fully understand that sometimes things go wrong and that’s acceptable but its how you deal with these types of challenges that reflects the future of...

Ate here last night. Staff were moody. Had to share a menu between five people which I thought was bizarre. Drinks order was wrong. Starters were ok. Main courses not so. I ordered a shashlick. Was served cold on a cold plate. Weird. I've always been served it sizzling away on a hot plate. Not here.Accompanying sauce was £2.50. I opted for a Madras which I sent back because it tasted like a can of tomato soup. My mum,who has a food allergy, was given the wrong curry and was then made to feel it was her fault. Nice. Honestly it was a disappointing experience. The staff made you feel like everything was just too much of an effort for a Friday night. First time here. It will...

Found the staff to be rude & abrupt , they spilt my drink & didn't even wipe it up , I had to use my own napkin to wipe down. We were the first in the restaurant at 4pm for the early bird menu & it took over an hr to receive the mains & the food was well below par compared to other Indian restaurants I've been to & I travel all over the UK for work. By far this is the worst Indian restaurant I've been to!!! When I paid the bill I did not tip & the waiter threw the receipt at me. I will never go there again & I will tell people who think of going...