I have always found the staff at Costa to be friendly and helpful. Interesting to see that Costa is now a drag on Coca Cola corporation earnings after Whitbread made it so successful then sold the business to Coke for over ÂŁ3.9bn. It is easy to see why. The coffee at Costa used to be one of the best from the chains, but it has gone steadily downhill along with the influx of sweet sticky cakes and pastries loaded with sugar and UPFs. A few months ago the coffee was nearly undrinkable - definitely improved again and now slightly above average, but still over roasted to mask cheaper beans. Hopefully the loss this year was a wake-up call and theyâll get...
   Read moreTotally useless!! Can NOT make any frozen drinks! We ordered 3 iced drinks and all 3 were wrong, took them back and again all 3 were wrong! Mine literally tasted of water and was so runny, my sons was fluorescent green and pure syrup and my daughters they blended the mango bubbles into the drink and it was so runny! We all drink these at least once a week as a treat we know how they should be! When you have a coffee that tastes of pure water there's something seriously wrong! Ended up changing to a latte just so I could get a coffee! Won't ever be back after that ordeal! Not even a sorry from any of the staff! They need training and a...
   Read moreWent in this morning for toast and coffee. The toast was bearly warm let alone toasted, one side was still totally uncooked. We asked for marmite with IT, and was given marmalade, when I said we wanted marmite I was told we don't have any! We only got 1 small pack of butter per slice which hardly covered half of it. The coffee was the worst coffee we have ever had in any costa we have visited. It all looked really unclean and dirty. The staff member who served us was rude, I think she thought she we doing us a favour. RUBBISH BREAKFAST AND VERY UNPROFESSIONAL, IN A DIRTY...
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