Parsons Collar — Restaurant in Winchester

Gastro-pub and a fairly nice one at that. It sits between a to a new retail park and a hotel so there's loads of parking and is pretty easy to get to too. The establishment has changed over the last few years from a large village pub style to a more modern approach with a huge stainless steel bar. I preferred the old wooden one personally, I think it had bags more character, but things change. There's a huuuuge outdoor seating area with lots of tables and chairs so it's great in the summer. On this occasion we (9 of us) sat indoors for a meal. There are a couple of 'areas' in the pub, and we were to the front on a stage-like affair with a nice real fire and a massive TV playing daytime TV. Staff are friendly, courteous and professional. Orders were taken and drinks came by within a few minutes. This time food was pre-ordered so it wasn't long before courses were efficiently being served. The food here is normally quite good. There's a limited menu with a good range of food available from pizza to rib-eye steak to club sandwiches. I've always thought the food here a little pretentious and the prices a little high but that seems to have been getting better the last year. (For instance, I remember once getting served a burger and chips meal served on what appeared to be a lump of drftwood and chasing half my meal off the edges onto the table.). There are lots of drinks to choose from including four or five local ales on draft (although usually a couple are turned around), and a couple more bottled so ask the bartender what they have. Summary: Not bad for a meet up with a couple of friends for a drink and a bite to eat. The food and ale and service are good if ever so...

We pre booked an outside table for 8.30pm last night. The first time we had met up with our friends since lockdown restrictions had eased. Upon arrival we were told there were no tables available by the barmaid. I questioned this and asked to speak to the manager.

The manager stomped over with an immediate attitude and said there were no tables available for us. I explained we had pre booked one, which he questioned, I then showed the screenshot of the booking and the response from Ben (who happens to be the general manager I was speaking to). At this point he jumped on the defensive and he would not allow us in anyway as if raised my voice. He was rude, confrontational and completely unprofessional.

How can you book a table and then be told it's no longer available without any reasoning / apology? I'll be taking this complaint further as the managers attitude and conduct was a disgrace! Judging from previous reviews I'm not the only one to encounter...

My husband and I visited the pub last night. I had fish and chips, which was rather dry and tasteless, and my husband had Hunter’s chicken and was happy with it. Unfortunately he developed a terrible food poisoning that made him really poorly. He has been throwing up for hours (as I’m writing this). I’m not saying it was definitely caused by the pub food, but he hasn’t eaten anything else since and long before, so it’s rather strange. Parsons Collar is our local pub, within a walking distance, with a nice garden, hence why we like to visit it. However the menu is very limited, it’s always cold in there (unless it’s hot outside) and some of the newer staff members don’t seem to be doing a very good job, which is a real shame. I’m now concerned about the hygiene and quality of the food, and I would be hesitant to want to eat here again. I’m very...