We visited the Cricketers which was a party of 6. The table had been booked but when we arrived the waiter took us to are table which had not been set. We ordered drinks and food but after half an hour we had not received any drinks and had to ask for them. The pub seemed very quiet with not many customers so we couldn't see why it was taking so long. Staff kept giggling and chasing in the kitchen and didn't seem to be working much at all. What was very distracting was the very loud music coming from the kitchen area, also the laughing and shouting of staff, at first we assumed there was a function going on. Every time the kitchen door opened it was so noisy that we could not hear the people talking on our table and had to stop talking until the door was closed. I asked the waiter if it was a party and he said no it was the kitchen staff in the kitchen and we stressed how loud it was, he said yes I know but it is not for him. This is very unprofessional of staff and extremely inconsiderate for customers trying to enjoy a nice meal out. We had ordered starter but when they arrived only part of the order arrived and had to wait at least 10 minutes before the remaining order came. We had to ask for spoons to eat soup and get some knives and forks. In the meantime the table next to us returned one of their meal because the fish was dry and one of the meals had be over cooked and he told us it was like cardboard. At this point he recommended going to a different pub because the food was much better by far. One of the waiters was shouting down the pub for orders at the bar so again a very distracting and unprofessional way of staff working. Again I asked about the loud music saying it was awful to have to keep hearing this every time the kitchen door was opened. I asked to speak to the manager but he was not at all bothered, he said it is a noisy environment and because not many customers were in the pub is why we were hearing the kitchen more. This is a lame excuse because I have been in this pub many times and this is not the case. All I can say is we found this to be very unprofessional, staff acting like school children, very slow service and what sounded like a high volume disco/ function in the kitchen. I feel that the customer and food preparation was not there priority, it was also pointless speaking to the manager.