Have been here for coffee a few times and itâs normally great. However 25 minutes after placing our order, I went in to enquire whether our order had been lost or not, and said if they hadnât been made that I would like a refund. The surly owner replied that they were just being made now - no apology or acknowledgement from the team as to why we had waited nearly half an hour for 2 hot drinks. I understand sometimes things are beyond the teams control, be it staff training or a lot of orders all at once. However, the owner was very rude and had an awful attitude, and told me the coffee âtakes as long as it takesâ. Wonât be returning given the shocking customer service and relatively high prices (ÂŁ9 for 2 coffees that took nearly 30 mins to be made to...
   Read moreImpeccable knowledge about all things coffee. If you are after a truly exceptional coffee experience, and value the time and skill required to make a first-rate cup of coffee, then HOST is a must for you. Presentation has been considered at every level, e.g. every ingredient is carefully measured and prepared; the attention to detail is spot on. Even the spoons are satisfyingly tactile. The choice of coffee bean is impressive for both hot and cold options, and detailed flavour profiles are supplied for each drink. Moreover, the decaf menu has options which is a rarity in itself. The only thing to improve upon is the signage on the Cheltenham Road as it doesn't make clear what HOST is or the quality it has to offer. An...
   Read moreDelightful little spot. Hidden away so you could easily miss it but if you take the time to explore, it certainly won't disappoint. From the moment you walk in you are made to feel at home. The chic and minimalist design of the spot paired with the easy breezy jazzy tunes that play in the background create a warm, cosy atmosphere. The coffee is an experience in itself, as someone who religiously puts sugar in my coffee I didn't feel the need, the rich velvety notes were sumptuous. The bagels equally delight, with a wide selection of options, from traditional to new takes on old classics. The care put in is apparent in the taste and quality as all are carefully hand crafted from dough to final product. Certainly not...
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