The Chequers — Restaurant in Wychavon

Booked the beach huts for my husband's 50th Birthday and paid the hire charge of £30 per hut at the time of booking. Also had to pay in full for the food we ordered which was their beach picnic menu at £15.95 per head. Was taken aback by having to pay in full in advance instead of a deposit as it leaves you with nowhere to go if you are unhappy with the food. Paid anyway. Was told at time of booking that the huts were heated and if the weather was wet then we would have the option of seating inside too.

Arrived on the night to my daughter telling me they had set up for us to sit inside and she had been greeted with tuts when she requested the huts were made available. Told by the manager that a waiver would need to be signed.

Our evening was completely spoilt by the intermittent heating which you continually had to activate yourselves or it went off. After missing the heating going off and everyone getting cold we decided that after the food had been served we would go inside to the reserved seating that they had arranged for us.

Second disappointment of the night was the very small amount of food that was put out for us. It was to feed 21 people and only 19 guests actually attended. Even so, the food ran out with at least three of the guests having only salad and chips to eat as they were at the back of the queue. As we were invited up to the table with the food served on it, we were told to start so the food didn't get cold and more was on the way, but this didn't seem to materialise.

After eating we decided to go inside to the reserved seating for our party only to find three tables in different areas of the bar had been reserved with partitions separating these. Some of my guests even had to sit on chairs or stand in the area immediately outside the toilets as it appeared a second party was being held in the bar area at the same time . There was no room to move around so we were confined to the three small tables and chairs and unable to mingle. It was completely rammed. The waitress looking after us was very attentive and picked up on the fact we were not happy with the situation and continually apologised, but nothing was done to improve the situation.

In the end, I decided to take our party back to our house at 9.30 as it was completely impossible to carry on a party in that environment.

I have voiced my issues with the manager and owner Roger who says I should have spoken with him on the night himself, but surely after letting the waitress know I was fulfilling this. I asked him what would have been done had I spoken with him directly and have been told that very little would have been done.

In short, the food is overpriced and in very short supply, the huts are not advertised correctly and consideration of the customers needs was not given. The manager was on the whole not very helpful and I feel very let down by them. Only gave them 1 star as I was unable...

It is a hugely expensive restaraunt and "bar" aimed at the very well heeled and judging from the clientele they all seemed to be at home and well fed. However, as I said in a previous post. Drawing conclusions based on appearances can deliver regrettable conclusions. Firstly if the front of house staff draw the conclusion that you (based on your appearance) are not the"target" customer and are aloof as a result and steer you to a less than desirable seating area and deliver a less than friendly service, then they could unwittingly achieve a Pyrrhic "victory" in the long run. There are 5 star establishments that have a policy of not allowing a hint of class preference as firstly it's snobbish and unfair and secondly just because a person is"dressed down" does not mean that that person does not have the means to own a chain of restaurants much better than the one he's eating in. The"Beverly Hillbillies" whole series was based precisely on this premise of famous and wealthy people and their staff drawing wrong conclusions based on assumptions. This can wisely be avoided by treating every person as if they were a king or queen. Here's the routine, When anyone walks in, acknowledge their presence and make eye contact, smile and greet them. Politely ascertain exactly how you can help them. Where you can accommodate them to their satisfaction, generate a tangible desire to fulfill. Where you cannot, have a pre thought out suggestion that you can offer to keep them on board and make them feel that they are important. That is the recipe for success. If this applies to you then congratulations if not then may it be a goal to work towards. Kind regards. (A dressed...

My girlfriend and I visited this restaurant yesterday. Sadly we had lost our bearings and thought that this was a different The Chequers restaurant.

The beer and wine tasted good, although the beer was a little pricey! The stuffed Fox heads really added to effect of the place.

We sat in the restaurant when it re-opened and were one of two couples sitting in to eat. The starter was nice, the portion size was huge for a starter, but it was cooked very well.

Then we waited for our roast dinner to turn up. To say that it was "ok" would be a massive overstatement. It was all good that was clearly left over from the lunch service warmed up. The pork was ok, nothing special, the cracking awful. The Roast potatoes could have doubled as bouncy balls although still had the internal temperature of eating a hot coal but less flavoursome, and finally the veg was bland.

Now I am unsure if the waiter who pretended to shoot himself in the head when walking away from the only other couple in the room was signalling his boredom to the other waitress or whether he was subliminally telling me to run for my life and avoid the microwave roast dinner that was about to be served before me, but I wish I had interpreted it as the latter.

Either way I can safely say I would never recommend this pub to anyone ever. We did not complain at the end of the mediocre meal because I could safely say that none of the waiting staff would have given half a toss that we didn't...