The Swan Inn — Restaurant in Wyre Forest

Poor service and poor food. We weren't offered menus when we asked for a table to eat... we were waiting 10 minutes for someone to go past so we could actually ask for some menus. Food came quite quickly, however my rump steak was disgusting. Fatty and tough, inedible. I explained to the waitress it was Sub standard as you could quite clearly see from it being left on my plate, I was told 'sorry I'll tell the chef' no offer of a replacement, and still had the nerve to charge me full price. As it was my bday I didn't cause a scene with friends, but decided to call the brewery later. Unable to find an email address to put a formal complaint in writing to the brewery (surprise surprise, makes me think they don't want any contact- who doesn't have an email these days as a business?) I called the pub to speak to some fool who didn't even know how to answer the phone properly as a business establishment. We were told they didn't have an email address for the brewery and google them! Overall really unprofessional staff, poor food, and extortionate prices. Leaves me wondering is this the quality of service and customer care that one can expect from the urbs.... when actually being charged city prices. Would much rather pay city prices for better quality food and service.... trip out to the...

This is primarily a Bathams pub. For a while now the price of a pint of Bathams at this pub has been 40p more than any other Bathams pub. Now the price has gone up to £4.20. per pint, compared with £3.50. per pint in all the other Bathams pubs, so 70p more than any other Bathams pub. Plus; the last few times we've been in there the beer has been really cloudy. Taking the piss now. The interior decor is the shabbiest of all the Bathams pub, very scruffy and dirty. I've been a customer for many years but this is the last straw. Plenty of other Bathams pubs to choose from with with much better beer and cobs. Cheerio Swan, you just lost three of your...

Such a wonderful pub, with great beer and lovely service. Try the brownies.. They're insane!

One gripe, cobs could be crustier. Too soft in my opinion lol.. But they are lovely 😊

Amazing scotch eggs, pickled eggs and the beer just seems to get better. The beer garden is stunning, and the little huts are even heated so you can enjoy the frosty air in comfort. Just wish it was closer to my house lol... Oh, and the cobs were crustier 😂😂.. Oh yeah, corned beef and onion...