Burger King — Restaurant in Abilene

This Burger King has changed A LOT over the years. This store (Antilley store) was #1 out of all the four stores in Abilene. Service was off the charts, the food was hot and fresh and the team worked tremendously together. That's because the manager was a top-notched, class-act who not only cared about service but about people. Especially her employees. Not saying that the current manager doesn't now but still what it is now is nothing compared to what it was. The food was okay. My burger was made correctly but the fries and onion rings were not up to par. The onion rings had been sitting there for a while and u could tell. Back in the day onion rings were made to order (fresh). Also, if a customer wanted fries and onion rings mixed together, that's what they got. That was back when Burger King's slogan was still "Have It Your Way". It ain't so much that way now. I asked if I could get fries and onion rings together and of course the answer was no. I'm not sure if I'll be back. At least not for a while. The service needs to be improved a gr8 deal. Hope they'll get it...

2021 update. Still getting it wrong more often than not. Today I used the app to order an online special BOGO QRT burger. Just the 2 burgers. App worked, took my money. Just go to BK for pickup. My truck is too high for the drive thru, went inside. Go to order pick up line, no one there, then told to get in line, several people there. Told them I had ordered on the app, response, ok wait to tell the one cashier. Time passed, then told I didn't have to wait in line. Lots of time passed as all the walk in orders were served before starting mine. Finally got my order as people that ordered in line after me were leaving after eating in the BK.

Don't waste time on the app. Slower than walk in. Oh, ordered with no onions, guess what was on the burgers in abundance......

They will serve lunch a couple minutes early if you show up unlike mcdonnies, you must wait out of line till 10:45, then you can place your order. Which will be wrong...

Avoid this Burger King if possible! Food at this location very poor quality and disgusting!! My chicken sandwich was so hard I couldn't eat it, went in the trash! My daughter's burger had an eyelash with mascara on it, went in the trash! Asked for Dr. Pepper, sweet tea and unsweet tea, got 2 cokes and unsweet tea, No straws! Fries were ok. When I looked inside from the drive in window, trash all over the floor! Guy at window handed me one paper sack with 3 full meals and the bag ripped almost spilling it all over the ground plus his shirt was dirty and had a hole in it and looked old and faded. I guess owners can't afford to provide new uniforms for their employees. place has gone down hill big time! Shameful! Total waste of money! This is this places second chance for me! I will never go there again! Says allot about management! I still feel sick thinking about the chicken and...