Acton House of Pizza — Restaurant in Acton

If i could give this company any less stars I would. The place is a hole in the wall. Their building is falling apart causing the presentation of the restaurant to be deplorable. The attitude of the management is to say the least, disgusting. Their customer service skills also leave something to be desired. They talk to you on the phone with sarcasm and things like "Yeah?! What do you want??" I was given a soggy sandwich when I ordered from there one time with a few co workers. The sandwich was not mine and the individual who it belonged to asked for their money back. The delivery man ( WHO IS THE OWNER!!!) came to deliver the next time OVER A MONTH LATER and tried to pick a fight with ME! It was not even me that returned the sub!! I have heard endless stories about this owner mouthing off to everyone who knows this place!! Other times the owner STICKS AROUND AFTER THE DELIVERY to TALK to people at your workplace!! I was embarrassed to have chosen this place for lunch at work! One time when he came to do the delivery he MADE ME get the pizza out of the back of the car and didn't even get out of the car! This is after he called me five minutes before he was got there and made me stand outside in the cold wasting time on the clock! I implore you DON'T GO HERE!!! The place has major sanitation issues I have no idea how they are still in business. After this one time of (not even me my friend) returning something for something that was their fault he literally asked me "if you didn't like the food why did you order from us again?" I guess he has enough business he can afford to piss off and lose customers. Try north end pizza its just...

we tryed to order food one night but the guy who answered didnt speak good english and didnt know what we was saying.He took only my boyfriends order and not mine so we canceled order.delivery guy came only with my bf's order so we sent it back n toldm we canceled awhile ago he left n was nice about it.BUT then we got a phone call from a woman from there swearing and yelling at us saying how dare we order food then not take it and whats wrong with her food.She was rude and VERY VERY unprofessional and furthermore she didnt even know the whole story and didnt even give us a chance to explain before her rant and raving and swearing.I dont recomend going here but thats just my opinion..Ide rather go to a place where customers are treated with respect..Hope they learn better customer service and learn how to deal with problems lololol because that lady definatley has...

I requested a delivery at my place of employment. I called at 1:02pm. I got a small white pizza. Pretty basic. I'm in an office building so I told the woman my department so when they got there they could tell the receptionist. I get a call on my cell at 1:29 from some guy yelling at me telling me he's been calling me for 20 minutes. And my voicemail is full. I said sorry sir my vm isn't full and you haven't been calling my number for 20 minutes. I asked to see his phone to see how many times he called me, he had one record of calling my cell. I signed my slip and he went off because I didn't tip him. I told him he was rude so I wasn't tipping him. He then said he was never delivering to me again, I said that was fine... I'll go somewhere else. Its good too... the pizza sucks to top it...