Household Goods — Local services in Acton

I've been donating since the early days when the organization was run out the wonderful founders' carport.

As ever, HGRM is a great organization. However, I would suggest bringing donations during the week when possible. Saturdays are a bit crazy. And they're sometimes overstaffed, so when you arrive, you're swarmed with highly energetic volunteers looking for something to do. It gets a bit too frantic, and needlessly so. With a volunteer organization, overstaffing is as big a concern as understaffing. As the arriving donor, you can lose control of the situation very quickly. If you know how to move furniture properly and the vols don't, this can be an issue. I would respectfully suggest working on the overstaffing and making sure all vols have a basic understanding of how to handle and move the larger items...

Although there a donation place these ppl made my daughter experience horrible if she didn't need this for her first apartment I would have told her to leave they made us wait until exactly the time when they said come early there was no one around and we had her two babies in my car waiting they treated her very bad there they was talking about me and my car items where for my daughter not me why say doesn't look like they need anything excuse me my daughter and her two kids does I'm here for moral support. We got judge for being Hispanic they make you use a portal puddy bathroom 🚻 to use it it was poop in there all over the place when some other person ask they let them. But we could not. I'm upset that a place that supposedly helps ppl...

My friend went to pick up some furniture for his apartment. They brought out a chair that was covered in stains from top to bottom. It was once a white chair but looked brown. The sofa was also dirty. My friend nicely told the people that he wouldn’t be taking the furniture. They began to question him and humiliate him over not wanting it. Just because someone is poor does not mean they deserve absolutely filthy furniture. This was not gently used it was abused. It was embarrassing and an insult to...