Review written 8/25/2025. They didn’t have any pizza ready during lunch hour and had to specially request it to be made bc I went there specifically to use a free slice reward on the app. Also the Casey’s semi driver made me move my car and Casey’s staff had to like hunt me down coming out of bathroom to find me to move the car because Casey’s semi driver couldn’t maneuver and was like stuck by my car. Also the cashier tried to tell me “it’s free dear” when I asked for a receipt and I was like “yeah I know, I want the survey”. (It has $500 Casey’s gift card survey). Lol. If a customer asks for a receipt, just give it to them….
However giving a few stars because the older lady food staff was nice and the store was...
Read moreThis is for the store on Arlington Heights Rd. In Itasca.
Not all Elemployees were wearing masks in violation of the state mandate.
Visited for the first time since this location switched from a Mobile station. I bought an Icee which cost less than $1.50 when the station was a Mobile. To my shock the price at the register was $3.76! This is more then 3 times what I paid before and way more than any other Icee/slurpee price! I will no longer shop at any Casey's at this location or when I travel.
Received a response from Casey's saying that they allow their employees to be unmasked unless required by local authorities. Do you research! Masks are mandated indoors...
Read moreIf I were rating this Casey two years ago, I'd give it five stars. Since I'm reviewing the most recent visit. I'd give it 3 stars. My issue with this Casey is the men's bathroom. I can't let my son use the bathroom since it's not working. There's always a problem with the lower urinal, there's never enough soap, and the sink is always broken. This gas station used to offer free air for your tires, but now you charge for it too. There's something sad about charging for free air and sometimes some of the gas pumps don't even work. It's only because the staff is always friendly and happy to be there that I...
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