Update Dec 2022: The food quality and service is going down. I don't mind waiting, especially if it is busy, but there are errors that shouldn't happen. 1. Our surtido was delivered to another family. The family told them and the server came to our table with the plate and, instead of apologizing and giving us a new one, they gave us the plate that was delivered to the other family. 2. At this point we didn't have our drinks nor utensils, so one of us asked for the drinks. The server brought just one drink (for the person who asked, we were 6). We asked for the rest of the drinks and they brought something drinks that were not ours, TWICE! We didn't get any refills nor were asked if we needed anything else 3. In terms of the food, the surtido was good. I ordered pechuga rellena de churrasco and it was super dry (even with the salsa blanca). The churrasco tasted like old hamburger meat. 4. We also ordered a chuleta Kan Kan. It was huge and looked good but it was undercooked. 5. When I was going to leave, I went to the restrooms and it had no paper nor soap. 6. Finally, when I was going to pay the lady asked me if I was going to tip. She was obviously expecting a No because she looked super surprised when I said yes....
I don't live in PR, and this was my to-do place when I was in Aguada. Not anymore.
Previous review: Super delicious food. Highly recommended!! I want...
Read moreVisited this restaurant a while ago, had a great experience. Took a large group of friends, got them excited about the quality of the food. It was the worst experience they could have. Half the group got a bland and tasteles food. The other half, got extremely salty food. They tried to serve some water down food, to some party members. They only discounted one of the meals. Which was completely awful, rice was bland, beans served twice. Were extremely salty, and the steak seemed made out of rubber.
I have experience in the restaurant industry. And one of the most important experiences you want to give your customers. Is consistency in regards to customer service, and most of of all, with an emphasization on the food served. Till this moment I cannot understand how you can go from one end of the scale to the extreme other on taste. One half is served extremely salty, and the other one an extremely bland meal. Had never seen such situation in any of the restaurant experiences with this group. We like to promote our local businesses. And will give this restaurant a second opportunity. And we look forward to having a great experience. Hope they see this in a positive manner. We enjoy that small businesses like this one are promoted by tourist,and locals. And truly hope they can address this small situation with their...
Read moreI saw this small/mid size restaurant, souvenir shop for sitting in or take out. on Facebook from a post. I'm glad I made my stop here as well. The food is tasty, especially the octopus salad, frappe are really good, Acai bowl are delicious. They also sell authentic Puerto Rican candy, treats and snacks. The souvenirs shop just add more class to this stop location. They have antiques all around the souvenir shop. Plus a lot of art work about Puerto Rico culture.
Staff are very friendly and talkative just to strike up a conversation. They offer a small parking lot for your visit. They have sitting area outside at the front, a few tables in the souvenir shop and more in an air condition area if you want to sit in and eat. In that area they have a small bar also.
This is a must stop if you're...
Read more