Came in today and was very disappointed that on the Marcos app there are specials and discounts off specialty pizzas due to pizza month. So you would think Marcos being a chain would honor the app. Nope! Every store is different. And, to a point I am seeing that now regarding menu items. Such as calzones, it's at the Jackson TN Marcos but Florence Al says they have never served it. I have been a loyal Marcos customer, I live 1 1/2 hours from the Marcos in Florence Al and I have drove here to get my pizza. I believe I will be rethinking this. A chain, should be the same across the board, and that's all items. It takes no more time to put a calzones together as it does to make a pizza. I am so truly disappointed, and I can honestly say that would be the first. I have praised this Marcos to all my friends and family. Not sure I will be doing that anymore. Truly disappointed in the Marcos on 72 in...
Read moreMy new go to place for take out. I've ordered 4-5 times since opening and all was very good. Great service, extra nice & welcoming staff. I accidently placed an online order to the (Hwy 72) Huntsville location instead of Florence and they corrected it on the spot when I arrived on a very busy Friday 5:00pm rush hour. They had me ready to go in 15-20 min and had my Huntsville order cancelled and did not get all bent out of shape about the hassle or my stupidity. Registration setup and account changes needs work. I had to cancel my online account in order to change my store location. I lost my order records and rewards coupons. I can live with that but their system cannot find your...
Read morewhen to the drive thru to get our call in order, as we pulled up we waited for about 10 mins for some one to come to the window told us our total it was like like 24$ we asked if he had change for 100 and he said do you have anything smaller and we said no, he proceeded to take the 100 bill anyways and said “hope you know your getting this all back in 1s” and closed the window he went to there safe didn’t even open the drawer and counted out 76 ones. it was at the end of the night there is just no way there wasn’t bigger bills then 1s. the guys name was SETH that had this bad attitude definitely not some one i would want catering...
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