-Please avoid
Long story short I was double charged for a crappy meal and overpriced drinks. After dozens of phone calls my only response from management was through Facebook.
I have been in this establishment several times, and liked the atmosphere. However on September 20, of this year, I was double charged. I had left my card to start a tab for our meal and drinks. The bar tender was informed from the beginning we would be paying cash at the end of the night. My boyfriend paid our tab and tipped with cash around 10pm, $120. The next day I realized my debit card had been charged 96 dollars and some change. I called immediately and left a message. On Sunday 2 days later I spoke with, Brian Carter, who stated he would look into the matter and return my phone call. I called and left several messages over the next five days. Finally on Friday I called and spoke with Rob, who stated he was under the impression that my boyfriend had paid the tab with my card and Left a 16.79 tip on my card. He stated no cash was exchanged. I asked to see the signed receipt and video footage. He stated he was unable and a manger would have to call me back. I was sent an electronic copy of my debit card receipt which did not include a signature. -Still no return call from owner or management. 5 days later my boyfriend called again to try and get clarification and he was hung up on by Jessica Carter. I sent a Facebook message to Daveās bar asking again if I could speak with someone regarding this matter. I received a Facebook message stating my boyfriend signed the for the debit card transaction, left a tip on the card and then gave cash for an additional tip to the bartender. The message then stated we looked into the matter and feel like there is no wrong doing on their part and to take it up with my bank if i...
Ā Ā Ā Read moreFirst and last time we will ever go here. They make you put all orders in at the bar but arenāt staffed to handle orders. The place was filthy as well - I was glad I had Wet Ones with me to wipe down the disguising table.
Their boneless wings are popcorn chicken - but all other food and drinks were good. Typical bar food.
At first the staff was still very nice (but very mismanaged) until someone who said she was the āownerā arrived. She was EXTREMELY rude and cussed at my boyfriendās mom when she wasnāt given her change and had to wait for over 20 minutes for someone to return to the bar to give her the change she was due (to which she patiently waited for). I would highly recommend taking some customer service classes on soft skills if you want to retain any type of business. Hereās a free lesson: donāt cuss out paying customers! I was sober and can attest that no one in my party was being belligerent- there was no need for this type of behavior on behalf...
Ā Ā Ā Read moreFirst time there to eat, and sing karaoke with some friends. Food was ok and the girl behind the bar was very friendly and welcoming. The reason for 2 star under service is because it's basically self serve. No wait staff. That's ok though, we didn't mind. We were very disappointed with the dj doing karaoke. He totally ignored us and the rotation. Some people sang 3 times in the same rotation and we never got called, so we left. We have gone to many karaoke bars/ places and have never been disrespected this badly. We will never go where this dj is again. I think most of the singers there were regulars and there wasn't that many either. If he treats all new singers like he did us he'll end up with only a handful of regulars and won't grow his following. I don't really like giving bad reviews, but he...
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