Sitzmark Bar & Grill — Restaurant in Alaska

I hope the Management reads this review.

As someone who has been a regular at Sitzmark in Girdwood for over a decade, it pains me to witness the decline in quality following the introduction of new management. My recent visit during the Christmas holiday weekend was a stark reminder of how much has changed – and not for the better.

The Sitzmark has always been known for its lively ambiance and satisfying comfort food, making it a beloved spot among both locals and tourists. In the past, ordering Nachos was a no-brainer. They were a crowd-pleaser, generously portioned and topped with a hearty serving of meat. However, this time, the nachos were a shadow of their former glory. The portion was meager, barely enough chips to be considered a meal, and, to my disappointment, they came without any meat. It's disheartening to see such a popular item reduced to this state.

The wings I ordered were tasty but not immune to the changes. They were noticeably overpriced compared to previous years. While I appreciate good quality food, the cost did not seem justified, especially considering the overall decline in the dining experience.

Another letdown was the cranberry juice, which was unmistakably watered down. It's small details like this that contribute to the overall dining experience, and it was disheartening to find even simple beverages compromised.

The Sitzmark holds a special place in the hearts of many Alaskans and visitors to our beautiful state. It's been a staple for good food, great company, and memorable moments. Unfortunately, the new management seems to be steering away from what made the Sitzmark a cherished establishment. The hike in prices, coupled with the downturn in food quality, is a troubling trend.

I sincerely hope that the management reconsiders their current approach. The Sitzmark is more than just a restaurant; it's a part of our community's fabric, a place where memories are made. It's disheartening to see it lose its charm and appeal. As a long-time patron, I can't help but feel that the new management is alienating its core customers, and I hope they take this feedback to heart to restore the Sitzmark to its...

First time to Girdwood and to this establishment. Let’s start first with the host and wait times. Was told originally it would be 10 minutes which turned into 40, even after asking about vacant tables. Next was the ordering where the waitress Holly rudely told my wife to look at the menu for what to order even though we had one menu for 10 people and my wife also took a photo so was ordering from the menu. Next came the inattentive service. Having to ask for refills after placed at the edge of the table for over 30 minutes. Food took just at an hour from time of ordering, which if it was fine dining is understandable but when it’s burgers fries and chicken strips it becomes unacceptable. I was about to leave when they brought the food out so we stayed. Granted the food was on par nothing insanely good but decent. When it was time to pay I was so over this event that I mistakenly put .15 cents as a tip vs 15 percent. After I paid I walked out needing to leave this environment. My wife and family friends were still at the table. This is when the waitress Holly came over and said that I made a mistake on her tip. Which granted I did. But also said some other rude thing to my party because of this. My wife still tipped her prior to them leaving but I and my family will not visit this establishment again. Also will post...

When we got there they (rudely) said they had just closed the kitchen, so we only ordered a beer and waters... about 10 min later I took my 5 year old daughter to the bathroom and my sister came in a moment after, so we exited the bathroom together and a blonde woman at the bar was very rude and said with attitude "We're actually closed, guys." my sister replied I'm sorry I didn't hear you, what? She said louder and now sternly "WE'RE CLOSED!"

I don't know what her issue was, because they had several tables full and 6 people still at the bar drinking alcohol. We were on our way out already and she didn't say anything to anyone else. Perhaps she thought we were new customers, because it was only my sister's boyfriend who actually came in to try to order food while we waited on the deck, however we were already walking toward the exit, not trying to sit nor going toward the bar.

I have been contributing to google for years, and I rarely leave negative reviews, but this woman was ignorant and unnecessary. It's too bad we didn't get a chance to enjoy this place, my sister's boyfriend loves Sitzmark and was embarrassed after talking it up, and saying it was one of his favorite places...