Subway — Restaurant in Albany

Ordered on the app. Hubby always gets the Philly. I usually get tuna. Almost as soon as I ordered, my phone rang (mind you, I'm in the grocery store) and they informed me that they were out of steak. Already paid for double steak Philly and now they wanna replace it with chicken. No ma'am, hubby won't eat that. He only likes the steak or meatballs. They're out of meatballs now, too. He ended up getting turkey, ham, and bacon with lettuce, tomatoes, and mayo. Get home, there's one slice of bacon. I'm just disgusted that I paid for double steak and y'all play stupid games. Maybe learn to prep better and this won't happen. And your app should be able to let customers know if you're out of stock. Subway has gone so far down. I'm not going back, and I'm really thinking about doing a...

I left because the big man was so rude and to stop Ordering because he was telling me to make a call for order but Im deaf and he made me upset and he told young lady that i wanted 4 footlong sandwiches with his attitude. So i don't have time for that i was leaving and i will not come back till tjat big black man is fired i don't apologize for my family wanted sandwiches. Im feeding my mom and children! He made other customer cut my line and she actually ordered 3 sandwiches?...

I went into the subway store near my home this afternoon and I walked in waited like 2 minutes before someone came from the back to fix my order. She didn't greet me and she looked like she hated her job. I bought 2 sandwiches and the veggies were not fresh and on top of that they were stingy with the toppings. The veggies are what makes the sandwiches. I really was not happy with the service nor my food. I would have been more happy with buying my own stuff to make 2...