We have been long time customers of McGarvey's. We order takeout at least once a week using DoorDash. The one time we were completely missing a sandwich, the owner refused to make it right.
DoorDash and McGarvey's both deny they made a mistake-- the dasher swears he picked up the bags he was given and McGarvey's swears they packed it. DoorDash did issue DoorDash credits for the sandwich. However, after talking to an employee at McGarvey's, they were going to re-make the sandwich and let me pick it up. A few minutes later, McGarvey's calls me back to tell me the "owner" needed me to reorder the sandwich from DoorDash because he was not willing to take the $9 hit from the refund. They told me to take it up with DoorDash.
One would think that for a regular customer, McGarvey's would want to make it right. Regardless, even if it was the dasher's fault, the food was ultimately ordered from their establishment.
*Edit— I appreciate the owner apologizing for the situation. I completely understand how people can abuse reporting missing food, and it makes sense to have that policy. DoorDash doesn’t give an option to deliver the missing food without being refunded and having to reorder it— making you have to re-tip another driver. This incident was one bad experience among numerous excellent ones. The food is one of our favorites to order from— they have the best buffalo chicken salad in town and the Sloppy Rich sandwich never disappoints. I do miss the side of seasoned fries that came with the sandwiches. That seasoning is addictive, don’t I say I...
Read moreI have to admit, I wasn't sure what to expect. I'd never been to Altoona, and had no information about it except a friend and I had an invitation. Our focal point of the night was this magical place, McGarvey's Bar and Grill.
(Full disclosure: myself and a friend are in a band, and we were there to play with local nasty as f#@& legends Seas We Fear to Sail, exceptional street/skate punk purveyors Exs for Eyes, and the the official reunion show of the mighty Becoming Friends with Lions.)
To sum it up: Holy. Hell. The locals came out early, stayed and rocked with all the bands, and no one got out of line at all (at least, if they did, it was in the fun way). Everyone was super friendly.
My coconspirator reports the burger was damn tasty and "exactly what was needed" after way too much coffee during a two hour drive from Pittsburgh. Don't ask. I mostly ate candy. My bad.
The only negative thing I have to report is my own fault: I didn't ask for the number of the angel taking money/checking IDs. Even though she took one look at me and said "You're good." Ugh, crushed 💀. By the time I worked up the nerve, she had vanished. But, um, hi 😁.
Tl;Dr, go here and get down with the locals. Hope there's a show. If so, pay the cover and join the...
Read moreAs I went there for my 1st time to try their wings I realized why I am a person who likes wings when they may come the way that they do with them being a crispy and not soggy they hold in the flavor. I tried the Apple Chipotle something flavor. It was an amazing taste sensation. On top of that even though the bar was busy service was fast the bartender was very nice spoke with the owner for a moment as well. The patrons their word there just to have a good time edit the late back atmosphere and a very nice experience. It was an amazing taste sensation. On top of that even though the bar was busy service was fast the bartender was very nice spoke with the owner for a moment as well. The patrons their word there just to have a good time edit the late back atmosphere and a very...
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