Sonic Drive-In — Restaurant in Alvarado

Lived in Alvarado 19 years and have often visited Sonic. All the years my dog, Ruth and I have visited, today was the very first time I DID NOT have to pay for a Pup Cup.

I always order a “small chocolate shake a small cup of ice cream with no whip cream FOR MY DOG,” which I am always charged for.

Today, Ashlyn was working the drive thru. Very, very polite lady with superb customer service qualities. She represented Sonic with her professionalism. She informed me Sonic absolutely has Pup Cups, and I WAS NOT charged. Is it because I didn’t use those two little words Ruth loves to hear - Pup Cup?

In today’s society, often fast food restaurants get a bad rap. The first person always sets the mood, thanks Ashlyn.

UPDATE on June 10th: Went back to Sonic for a pup cup and a hamburger. I didn’t get a chocolate milkshake. My dog, Ruth, took a lick but that was it. One and one-half hours later, the stuff in the cup had not even melted. IT WAS WHIP CREAM!

GOODBYE Ashlynn and Sonic! HELLO DQ Stop...

The worst Sonic I've ever been to! Don't go!! Slow service we ordered 4 meals, 2 kids meals and 2 burger meals and not 1, not 2 but 4 cold burgers! Turn around to let them know, waited another 15 minutes to only get another 4 cold burgers. The manager Jasmine couldn't care less! She said I watched them make it and I said well, they must of took them out of the freezer because the bun was so cold! She had the worst attitude and said bring it back. I said I'm already driving and that I wanted a refund but they didn't give me back my receipt! Then had the audacity to hang up on me in my face! Then would not pick the phone back up to answer x4! So yeah, Jasmine I will call corporate and let them know how disgusting this place is and how bad your service is and your...

We've been coming here for years. Always love the food, but it seems management is not paying attention to the details of running a restaurant. My wife tried to order their fish sandwich for months and on each visit she was told "we are out of fish" or "we are cleaning the deep fryer" or some other excuse. They finally took it off the menu. I suspect the employees just didn't want to mess with it. Last visit I ordered a couple Toaster Sandwiches and they told me they were out of Texas Toast! I complained on their site and was told, "We'll look into it, and get back with you." That was months ago. There is another Sonic a few miles up the road in Venus, so I'll be taking my business there at least until Alvarado store can get...