KFC — Restaurant in Americus

I visited KFC on November 5, 2021. The person who spoke to us through the drive thru order board sounded uncheerful, and unwelcoming. We had to keep repeating the order. They were out of the pot pies, so we order something else. The fries looked like they had been cooked earlier and reheated for our orders. The chicken sandwiches were delicious. The fries despite their appearance, tasted good. I give the food 4 stars.

Update on November 27th, I visited KFC for dinner. The drive thru person was pleasant. I ordered a chicken pot pie with another order. The pie was golden, crispy and delicious. I give KFC a 5 🌟 on this trip.

May 19, 2023, we stopped by KFC for supper using the drive thru option. There were 2 vehicles in front of us. It's about 5:45. After about 10 minutes we realized the line wasn't moving; finally close to 6:00 we were at the order board. At 6:10 p.m., we finally received our two orders for the 2-piece combo. There was no apologies for the wait time or a thank you for waiting; nothing, not even a smile!! The car in front of us was asked to pull down; with the driver looking frustrated or tired. There was a 25 minute wait period for us with no exclamation why. We left the other vehicle who had pulled down still waiting. Although KFC is probably my favorite place, I guess I'll try Chick-fil-A some. *I think IF there's a problem, it would have been polite to say something about the wait period when orders are placed. It would give a person a choice to continue ordering and wait if time allows, or choose to leave if they're on lunch break with limited time. Above all at least smile and say thank you...

I like it but things have changed. There use to be grilled chicken and now they don't have that option. Grilled chicken was the bomb. I liked it because it helps when you are trying to make better choices in to trying to lose weight. If everybody decided to pick KFC and I know that I am trying to take care of what I eat I was able to do so even if they picked KFC because they had the grilled chicken but now that option is not available so we have not been able to go and eat KFC but over than that if you're not trying to lose weight or don't care if one day you eat it at least once I still recommend they have great food and their service is really great. They treat you friendly and we had one of the ladies treat us awfully nice and let us have some Cinnabons. By the way when they did that i was not watching what i...

The Americus, Ga KFC has good food, but they somehow got my wife’s simple order wrong every time we went for years. They also consistently give original chicken for crispy and often give mashed potatoes for Mac and cheese orders. They also made me get out of drive through line and go inside to get an online order.

On 04/16/23 at lunch I specifically asked the drive through employee to make sure two of our three orders were crispy chicken because they always get it wrong. She said she would then gave us original for one and chicken tenders for the other along with another error. I called to inform them and the person who answered couldn’t hear me over their fax machine. They can’t do anything correctly. We won’t eat here anymore. They just don’t care about...