Casey's — Restaurant in Ames

I stopped in at 4:30pm on Feb 17, to check the pizza by the slice offerings. There was only a single slice that looked like it had been there all afternoon, so I asked if more product would be available soon. The employee, a gray haired man at the cash register, said, "No, the cook isn't coming in tonight." That's the kind of people who get hired here. They're lazy & unreliable. They should just be fired JUST LIKE ALL THOSE LAZY GOVERNMENT EMPLOYEES ARE." I told him that what he said was insulting. I told him that I've worked for both the State and Federal governments. I threw the cup of ice in the trash instead of filling it with pop. He said that I could have a drink at no charge. (That was a weird offer--no apology, either) I told him, "Nope. I'm reporting you to Casey's management," and then I left the store. I haven't had a response from Casey's management. Political insults by store staff are inexcusable. He should be fired. I won't ever enter this Casey's store, which is my 2 blocks from my home - possibly I will never patronize any...

I visit this casey’s everyday because i live about 1 minute away. Morning Staff are normally nice and friendly. Last night i ordered a pizza around 545 online order. Online it said it would take about 55 minutes so i went in close to 7 to give them time because friday nights are normally busy for everyone! One thing i could say is the kitchen staff tried their very best to accommodate everyone’s needs because there was quite a few people waiting on their orders. The one thing that continues to stand out is the Assistant Manager(short and petite girl) Her attitude is VERY NASTY. Each time i come into Casey’s her tone is not bubbly, she always seems to have a nasty attitude… I don’t think this young lady deserves to be Assistant General Manager because she has that i don’t care attitude and it’s definitely not a good look for the company. Everyone else that i’ve come across is always so bubbly, nice and very helpful. Hope...

Staff was rude. Wasn't the cleanest. I ordered a pizza online. Should have been ready when i showed up (30 minutes later) They hadn't even put in oven. I paid online. They said they would bring it out when done. It was Not busy 4 employees. I ended up going back in to get my pizza. The employees were having a good on time on phone's joking around. The lady who said she would bring it out . Went to hide. As i was leaving they made joke's about making me come back in the store. I will note. I just had hip replacement and it's not easy getting around. They didn't even offer to open door. I am using crutches to help me get around. Very poor customer service this is not the first time I've had poor customer service at this location if i got get (-)...