McDonald's — Restaurant in Anderson

I stopped here on my way home and picked up some food for dinner. They were really busy so it took a few minutes to get my order. Partly my fault, but I didn't check my order before I left because I was in a hurry. When I got home I realized I was shorted a sandwich, so I called back to let them know and talked to a manager named Rodney and let him know I was missing a sandwich, he was very apologetic, and told me at my convenience to stop in and let them know I had been shorted and if he wasn't working to let them know he said to make it right. Next time I was in the area I stopped in and let them know what he had said, and actually I wasn't sure what to expect. To my surprise as soon as I told them what he said, the were as apologetic as Rodney was and promptly made it right. Even though a mistake was made on their part and mine, ( check your order before you leave. ) I was very pleased with how it was taken care of. Everyone makes mistakes sometimes. Thanks Rodney for the way you handled...

The last couple of times we have been there to get food the drive thru person cannot seem to quit interrupting us to get the order straight. Last night my husband ordered a cinnamon roll for our granddaughter and we got our food after waiting 15 minutes for a happy meal and 10pc nugget and 3 orders of fries and the cinnamon roll. No cinnamon roll. My husband went back in they said they didn't have them. They charged us for it. They gave us a refund but I told him as long as we waited the fries should have been fresh they were not even hot. He had to go back in and ask for new ones This is becoming frequent. Nobody knows anything when you ask. They were getting so much better. Might have to find a new place. Also why do the employees only wear the mask over the mouth and not the nose too? If you sneeze or cough droplets come...

Frustrated. I usually go to this location or the 14st. Location in Anderson Indiana and was trying to get food at this location tonight. This location is usually a 24 hour store, I pull up to order at the drive thru at 11:48pm, see the manager outside smoking a cigarette so I know people are there, anyways I made eye contact with the manager who I saw outside so there’s no way they didn’t see me in the drive thru. I sat in the drive thru for in between 5-10 mins and no one ever said anything on the speaker, finally they just shut the lights off on me so I pull around to the window and the kid apologizes and informs me that this location is no longer 24hours. (Not his fault) what I’m frustrated with is the manager who I feel could have done things a bit differently, like maybe even just come on the speaker and say “I’m sorry...