Subway — Restaurant in Andover

My family decided to stop at this location for dinner after a school event this past week. They were not busy, and had 2 people working, a younger male & female. My family ordered 3 subs, and 2 of the subs were the same. I couldn't see over the counter at the meat and cheese part, but I told the male what type of bread, cheese and subs that we wanted. He asked if we wanted it toasted, which I only wanted the chicken heated up. When we reach the veggie part, all I could see was the melted cheese on the subs. He started with my daughters sub, and she asked for black olives, he instead put jalapeños (thank goodness I caught it) so he removed MOST of them, she still found some when she ate the sub though. When he got to my sub, I had to ask him 4 times for extra toppings. Which I think I'm rather simple on my sub, spinach, black olives, onions and mayo... he put maybe 5 leafs of spinach the first time. He did the same thing on my husband's sub, and he had to ask for more toppings. I paid $40 for 3 subs!! When we arrived home to eat, mine & my daughter's subs had no teriyaki sauce on it, so it was extremely dry! I have taken pictures of the subs to prove the sauce was not added and I have been ordering the same sub for years, and they always add the teriyaki at the meat part, apparently he didn't, even though that was the sandwich we ordered! I have tried calling the restaurant several time's to speak to someone, but no one answers the phone. I would not recommend...

Really disappointed with my experience at this location. Haven’t been here in over a year and was feeling a delicious, healthy option for supper. Ordered my sandwich and was waiting to apply veggies but was asked by the staff member at the till to pay before my sandwich was completed. I asked if I could get my veggies and what not before I paid and the staff member, still standing at the till, rolled her eyes and said, “I guess if that’s how you want to do it.” She then proceeded to aggressively wash her hands in record time, apply gloves and passive aggressively ask me what I wanted on my sandwich. I politely asked for various add-ons which were quickly thrown onto my sandwich in the most minimal amounts I have EVER received at ANY subway in my life. I’ve never felt like so much of a burden for asking to get what I want on my sandwich before paying for it. Really disappointed with the lack of amounts of each add on I asked for; really disappointed with the staff member’s attitude; really disappointed with the over all experience at this location. Won’t be returning to...

ordered through Doordash. They did not hand the Dasher the drinks. Each of the sandwiches had double the meat requested on each. I barely had enough to consider one level of meat. And I paid extra for all of this, I called the location to figure out what was going on because the doctor was confused. The doctor came back having visited a gas station to pick up the pop they failed to hand them....

but it was later I discovered when I open the sandwiches eventually it was missing double meat. The reason I needed the double to meet was this was for my buddy, a miniature schnauzer. They weren’t interested in the brand and other things.

When I talk to the staff they got belligerent. So rather than take the customer questions and comments I decided to end the call and just chill out. Over the night I had to place the order three times to finally...