The Lift Café — Restaurant in Angel Fire

If I could give 0 stars I would. The service was horrendous. The woman working the cafe over charged me for not just one, but both drinks that I ordered. When I asked her about the prices she said oh yes she would fix one drink price but the more I thought about it and was able to glance at the receipt before she trashed it from the register I saw she overcharged me for the second drink as well. As she attempted to refund me for the 2nd drink she told me to “swipe my card” but failed to say what for? A refund or to pay the correct price. When asked what is this for she said “refund” I asked ok how much are you putting back on my card? She blank faced looked at me and said she didn’t know and reached for a calculator. I had to sign basically and say look at the computer screen and tell me what amount you are about to charge or refund. She finally was able to locate the amount and spit it out. I understand mistakes but the fact that she overcharged BOTH drinks made it seem like it was a habit of intentionally trying to have customers overpay. I expected higher prices in a resort but just check your receipt. There’s no reason two simple drinks should cost over $14. Also taste your drink before you leave. I don’t think she even made my drink correctly. Such a waste of time and money. Find...

I don’t know what happened to this place. I’ve been coming here for years and the prices have gotten higher while the quality has taken a nosedive. Back a couple years ago it was $2.00 for a large cup of coffee with $.50 refills. Now it’s $3.50 for a large cup of coffee with no refills. What the heck?! That’s more than Starbucks. Their breakfast burritos and sandwiches have also gone up in price (an increase of $2.00 in some cases) but their quality has gone down. They are smaller burritos and the sandwiches taste stale and a few days old. The pastries are still okay but they are pastries and I don’t think they’re made on site. Anyway, I am a local so The Lift was always a nice retreat before work or for lunch but it’s definitely not worth it anymore. Angel Fire more and better options these days so it’s a hard pass for me. I’m afraid they’ll probably stay open because of the resort but sorry to say they...

Terrible experience. My fiancé picked up 2 Caesar salads and the little lady said after every world “do you want anything else? like seriously” he ordered two and after he said he wanted one she interrupted and said that phrase again. Twice more after he ordered the second salad and a bag of chips. I went back in afterwards to grab some Starbucks crafted drinks she was sweeping the floors and told me she would take my order when she was done. Seriously 5 minutes later of an empty shop and me waiting at the counter. 5 minutes may not seem like a long time but in a quiet shop and only being the only customer there it doesn’t feel like you’re a priority. After waiting patiently she didn’t accept my Starbucks app or my gift cards. Truly terrible customer service and I hope that no one gets the...