Papa Johns Pizza — Restaurant in Arcadia

Horrible customer service! This company needs to get rid of the manager at this location due to bad attitude bad service. I placed a oder for delivery and paid cash I noticed that my box didnt have a receipt and my order was completely wrong, So when I called the manager he was angry with me because he got caught pocketing the money and would not give me the correct order and refused to give me a receipt... Months went by before I went back to this place but this time I did a walk-in order hoping this manager guy didn't work there. I placed my order and asked the employee to charge me for extra peppers So when I got my order, box in hand and a baby in the other, as I was walking out the employee stoped me and said wait cause he forgot to give me my peppers.. As the employee was walking towards me the manager came out made the employee stop and the manager came over to me and took the box right out of my hand like if I was stealing and said you didn't pay for those peppers! So I told him yes I did pay for them and he put the box in my face and said no, turns out the employee was giving them to me cause he for got to charge me. When I got home I called corporate and they did absolutely nothing no call back nothing! I will NEVER GO BACK TO...

whoever was on the line, manager or whatever keeps hanging up on me without proper confirmation of what i needed help on. first time hung up on me as i was explaining the situation so i wasn’t sure he heard me. second time, he hung up when i only said i needed to cancel my order. third time, he yelled at me that it was cancelled when i just needed to confirm if he needed an order number. IF HE LISTENED TO ME THE FIRST PHONE CALL WITHOUT ENDING THE CALL AFTER 1 MINUTE, he wouldn’t need to hear me call back. very rude old man and probably miserable. i can’t believe i still said thank you to him. not even a you’re welcome. it could have been in his grumpy crusty tone too. he should at least finish his job. he really chose war in...

The only reason Im giving them 3 stars because of the rude Manager named MIGUEL. I asked him to talk to me in calm manner and he got offended. He actually told me not to come back like he owns PAPA JOHN Pizza. I usually order in this pizza place so I am familiar with MIGUEL, he often argue with customer because he has really bad manner (RUDE). I did able to take a video when he told me not to come back in rude way, so Im planning to call the Corporate and release the video in reddit. If Miguel wasn’t papa johns employee I would easily give them a 5 stars. Im not going to lie the other worker is very nice. Once I got out of my Car they knows my...