Subway — Restaurant in Arizona

I've stopped in here a few times as it's convenient while I'm getting prescriptions filled or oil changed. The older white heavyset gentleman who works here may offer some of the worst customer service I have ever encountered. Not only is it awkward and uncomfortable, he actively makes you feel like a nuisance for getting a sandwich. There were times when I wanted to bail on the sandwich midway so I wouldn't have to endure his hatred and misery. He also micromanages and bullies the other staff members. It's truly unsettling, and I had to restrain myself from apologizing on his behalf to his poor co-worker who clearly often recieves the brunt of his abuse. His weird microaggressions also made their way into my sandwich as it was skimpy, overseasoned, and slopily executed. The first time around, I gave him the benefit of the doubt--I've worked in food service and it can be grueling and unforgiving. But upon further visits, it has become clear that he is malcontent and needs a serious attitude adjustment for the sake of his customers...

Had a problem with our order placed online. Joey handled the problem very well. I went in there pretty to’d because my time is worth more than my money. I spent an hour between order to pickup and finally getting the right sandwiches. My time is about $36 an hour and I value my family time when I’m not a slave to the clock.

Joey remade our sandwiches and they were superb. He didn’t ask for our sandwiches back. We considered that the least they could do for my TIME. When we were getting ready to leave the woman, ?Soul? Told me we needed to give the sandwiches back. She said there was somebody watching them in the store. The store was empty so I guess she meant through the cameras.

This would have been a five star review even though we had a problem because Joey resolved the issue and we were satisfied. The reason it’s a three star review is because of the audacity of the woman ?soul? To ask for the sandwiches back after Joey let us have them.

Seems like there are frequent issues with this chick according to...

I use to order right here and never happened to me before until today . Where I got subway the usual I get. The one lady that helped us last time didn’t listen to my family member when she said “she didn’t want that lettuce .” She wanted the other lettuce because the one she didn’t want was old and yellow . So she told the lady and she looked at my family member and gave her the one she didn’t want. And I get spinach on my food it wasn’t new looking . Almost old. Anyways I eat it and then I end up with food poising..... I love subway but never getting...