Jack in the Box — Restaurant in Arlington

Jack in the Box has always been one of those late-night comfort stops for me, but this particular visit fell short in ways that make me question returning to this location. Our order was nothing out of the ordinary,just a couple of burgers and friesyet we were asked to pull forward and wait after paying at the window. What made it frustrating was the fact that nobody else was in the drive-thru line. It felt less about food prep and more about manipulating the timer to make service numbers look better. That kind of practice leaves a sour taste, because as a customer, you’re the one inconvenienced for the sake of metrics.

When the food finally arrived, the disappointment continued. The Ultimate Bacon Cheeseburger, which used to be one of their signature items worth the occasional splurge, has noticeably shrunk over time. The portion size is smaller, but the price has crept upward, making the value feel off. The burger still had that familiar flavor, but it’s not the hearty sandwich it once was.

With plenty of burger options nearby, including other fast-food spots that keep portions consistent and service straightforward, this location doesn’t stack up. Jack in the Box can still hit the mark, but not here. Unless improvements are made in both service habits and food quality, I’d likely choose a different...

This location is a hit or miss. First time coming I asked for extra cheese sauce and they gave me more than I even expected and it was delicious and wonderful, however the second time, we ordered the same thing just with an extra burger by itself and the price the first go around was like $6 the second time with the burger(not the meal mind you) and the total was almost $20. Which I’m sure the burger was probably the reason the price was much higher but wasn’t worth the quality. The second time( tonight) they gave use half the amount of cheese they gave us the first time but still charged the same amount and the cheese wasn’t even melted. Then they gave us loaded tiny tacos when we specified we just wanted regular. I’m sure there was a miscommunication however this was still a very unpleasant experience. I didn’t contact the store because I knew it was late at night and I was already home and didn’t want to go back. The food is yummy I just think the customer service and quality of food isn’t worth what...

Went here to get me and my girlfriend something to eat and the cashier that’s was JUST handling cash and change from the person in front of me was touching our fries with his bare hands. After requesting to correct my drink he was touching all on the bottom of the cap with his bare hands AGAIN. I went in there to demand a refund and everyone else was wearing gloves but him. He is the older tall Indian or Hispanic looking man. On top of not knowing where his hands have been, or the fact he was handling cash and change prior to me, he was COUGHING all over the place. I was disgusted by how our food was handled and he tried to say he wasn’t touching our food when we BOTH saw it. Do NOT recommend this location; and I WILL be checking my account to see if my money gets deposited back in or that’s another hell I will raise if they did something shady with...