Been here a couple times, not coming back. The first time we went here, we had to move seats a few times due to a lighting issue and a mix up of being sat in a 21+ bar and one of us was still waiting for our IDs to be renewed (it was his birthday to renew it and the new driver's license was still in the mail). We got to watch two waitresses fight over who would be tending to our table right in front of us. That was fun...
The final time we were seated the third waitress that took over for us was very kind and sympathetic, but we weren't given any silverware and were missing menus. We even had a problem where we ordered something with no tomatoes due to allergies and it showed up with tomatoes anyways. The waitress even seemed to be having a hard time with all of the stuff happening and couldn't stop laughing nervously. A gentleman took over for her that was incredibly charismatic, charming, quick to serve us and quick to check on us and we left regards with the hostess for the outstanding job he did.
The next time we came we were seated with no silverware and waited more than 10 minutes to get our orders taken. The waitress was definitely on top of allergy information and making sure that was being handled, but the gyro I was served poured oil and grease through the wrapper and onto my hand, the table and my lap and I hadn't even taken a bite yet. I even had a conversation with them because the first time I went my gyro was very soggy and she recommended a different kind and told me she'd check with the kitchen. They remade it for me without any pesto but it by that point I chose to just take it home since it was just meat and lettuce in a bare wrap. Halfway through our meal, our waitress left. She didn't inform us, in fact no one did, and the guy that took over spent an incredible amount of time with his two tables and didn't talk to us until we flagged him down after sitting unattended with our plates empty for more than 30 minutes to ask what happened.
Not only that, I asked him for the bills and told him how it needed to be divided, but when he (eventually) came back with them, he reached past me and handed one bill to my husband and the other to our friend and said "my man, my man." I asked for the bill for the two of us. I was the one engaging with him where my husband wasn't even looking at the waiter. I thought I made it pretty clear I was paying, but he reached past me and tried handing it to my husband because he was a man. Having to reach over to my husband's side and take the bill from the waiter's hand and put my card in it was probably the most awkward and one of the more humiliating moments I had to experience. I was so upset. I never want to have to experience something...
Read moreMy friend and I had a meal here last Friday night. As we were seated, we were told the menu was "being changed"...and therefore some things were not available. No flatbreads, not any kind of chicken. No verbal choices were offered, or even mentioned. It left us with a very limited menu.... We decided to order a few drinks off the menu, once again, we were told the menu was in transition and alot of the drinks were not available, but were not verbally offered any alternatives. Our alarm bells were going off by this time, but we gamely forged ahead as we were tired and hungry. Waiter said it was his 5th night there. Ok, everybody deserves a chance, so we ordered the burger, and the fish and chips. Greasiest meals we've had in a long time. To add insult to injury, the people next to us were served a flatbread by the same waiter that told us they were not available. While this was happening, someone in the kitchen said "Chicken is ready"....and that meal was delivered to a nearby table. What?! Are you kidding? Also, it was Friday late afternoon, not busy at all, so no excuse there. We just wanted to get out of there. My protest was I was going to only leave 10% tip, which I felt was generous under the circumstances. Well, you have to manually enter the tip amount, I ended up giving him a 10 cent tip. Ok, that's not what I intended, so fiddled around trying to work out how to give 10 percent. Way too complicated at this stage, so left an 18% tip, which is the minimum choice. I'm now thinking I should have left the dime tip, at least it would have let management know that service and food were below ordinary. Get your S&*% together. If you haven't got new menus printed up, then offer what is on the old one. Anway, won't be going back...
Read moreIt's an okay restaurant. The young man at the door had a happy and delighted attitude. The young woman who brought out our food was very attentive to our questions for hot sauce and ketchup. She served our meals nicely. The other young man was very polite and attentive to make sure I didn't touch the hot tray holding my tacos and fries. We ordered off the Happy Hour and regular menu. Strong Margarita on the rocks was good. We ordered the Brussel sprouts for an appetizer, and they were pretty tasty! My husband said his prime rib dip was delicious. His Cajun fries were good. (upcharge for Cajun style) My son's gyro was good, but his sauce came, and it looked like it had ketchup under the gyro sauce, so he didn't use it. "That is strange," he said. He thought I dipped my ketchup smeared fries in his sauce. His Greek fries looked nicely done, but the dip thing weirded him out, and he didn't eat them. (Upcharge for Greek style) My pork belly tacos were bland after the first bite with the sauce that they squirted on them. The sauce should have been in mixture, in my opinion. The pork belly was dry, and mango pieces were hard and tart. My fries were cooked nicely. They had a happy hour, so prices were great. They were out of some items on the menu and Happy hour list. The food was fair, I am not going to run back, but I might go try a different dish if they put out another coupon.
Men's bathroom was decent, my hubby say.
Nice carvings of different animals and Eagles gave a nice Arlington logger vibe. Urban vibe was depicted around the bar and kitchen face.
The waiter was a nice young man. He was honest and informative.
I personally enjoyed the service more...
Read more