Average beverages that come in flimsy plastic cups and awful plastic strawsâall probably bought from Smart & Final. If youâre going to charge me $5+ for a coffee beverage the least you could do is put it in a better quality or eco friendly cup. Your liquid to ice ratio is off-I ordered a frozen beverage, when it was handed to me it was already liquid. We also ordered toasted bagels that were mostly just warmed instead of toasted. I wanted to at least point out that the customer service was nice, but I canât even do thatâ the cashier started off nice by handing my dog a treat but he then proceeded to tell me that my dog was overweightâsir I have a Husky Malamute mix, he is simply a big boy. Body-shaming, in...
   Read moreFirst time there and the guy was very rude after giving me a hot caramel macchiato when I asked for a caramel macchiato and pointed to the Iced caramel macchiato, guy saying I should have been more specific. NO you should have asked! It was my first time there and I didn't even see or know you had hot version all I saw on the menu was the Iced version which was straight in front of me, I didn't even see or know you had a hot version because sign is angled off to the left and had a glare on it. Anyways you shouldn't have assumed I wanted hot when he could have easily asked if I wanted hot or ice especially since it was obviously my first time there and I don't...
   Read moreFirst we were the only customers during a pandemic wearing masks including the attendants preparing the food. Not smart that we ordered anyway but we were on a long road trip and stopped for gas, beverages and bathroom. Gave our order. I clearly asked for a vanilla latte only to receive a regular one. It's possible the woman didn't hear me properly as she asked several times for me to repeat what I was saying due to "the mask'. When my husband returned to ask her to add the vanilla she argued with him that I didn't ask for it. Really? Who does that? The gentlemen was pleasant though as well as the...
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