Que Pasa Mexican Restaurant — Restaurant in Atascadero

Our third and last visit. My husband is diabetic I ordered a tostada with grilled chicken, no tortilla shell or beans. Waitress said why don't you just order lettuce haha. Our friends ordered a regular tostada with shredded chicken. We received a bowl about half the sz of theirs and I asked for extra lettuce. That really irritated our waitress, she was clearly perturbed and said "the chef will bring it out"......? Also we got shredded not grilled chicken but at that point we weren't going to say anything. 10 minutes later SHE brought out a condiment sized dish with shredded lettuce which we charged a $1 for. She never offered to refill our water glasses we were sharing water from who had some still in their glass. When we got there we were the only table in the restaurant on that side. when we left there was another table there so 2 tables total. We sat there for a while waiting for our movie to start and didn't think it was a problem since the restaurant was so empty. Our dishes sat uncleared on the table the entire time until right before we left. There was so much liquid at the bottom of both of our tostadas we had to drain it out, it was like soup. I have been a waitress and my daughters have it's hard work and I'm a good tipper not unusual for us to leave a 30% tip. We tipped $10 which was less than 15% something I've only done one other time. But our waitress was clearly not interested in doing her job. None of the 4 of us at the table...

Not impressed. Decided to try it out, support local owned VS chain. Bad idea. A/C in the dining room wasn't working so we sat in the bar area. Children's burger was unimpressive but it and the fries weren't hot enough to burn my son so that was a surprise. My enchilada suiza tasted of dry canned chicken, canned green sauce and old wet socks. The side of rice was sauced white rice with carrot pieces, corn and wrinkled peas. The soupy side of refried beans ran off the plate. The horchata was sugary sweet and sprinkled with cinnamon that would not stir in so it provided no flavor. My husband's burrito was large, full of chunks of grilled chicken breast meat, the same white rice veg mix and beans I had on my plate. His defiantly tasted better than mine. His lemonade was good and got plenty of attention from the cocktail waitress where as my son's lemonade was empty minutes after he got it and it stayed that way since the waitress only had eyes for the man's drink. My horchata was empty halfway through the meal, I used it to choke my lunch down and it wasn't until my husband's 5th refill that suddenly appeared did she stop to ask about my son or I wanting more to drink. Just another Mexican bar dive serving up microwaved food to drunks who don't know how foul it is. I expected better food served during lunch hours on a business day. Won't make that...

Usually the experience here is great! The waiters/waitresses are on point, the drinks stay full, and I truely feel the staff has earned their tip. It seems like things have changed at this restaurant. I went in with my entire family of 5.5 people(a todler=.5)Upon walking in the door things felt different from the 10 or twelve other times I have dined here. After a few minutes, we were noticed then seated fairly quick. Greated and drink orders taken, typically we like to snack on the tortilla chips that they offer as we look at the menu and wait for our food. After five minutes went by our drinks arrived and we placed our orders. Thats when the wait started. I begain to see the inexperience this evenings crew had. I finally had to flag down a waitress with a series of hand gestures...to get some tortilla chips and salsa that all the other tables clearly already had. After a 20 to 30 minute wait our food arrived and only then did the staff realize(after I mentioned to them) that we didnt have any Silverware. One of the waitresses swore she gave us all silverware already...which she clearly hadn't. This entire evening was full of disappointment from the performance alone. A real bummer too because I liked this place. Its obvious that there is a management problem. All this brought the tip earned to zero. Not sure if I will...