Mademoiselle Colette — Restaurant in Atherton

I ordered online for pick up. When I arrived by foot with our out of town guests, I was told they didn’t have the order. No solution provided. They were out of the ham sandwiches we had ordered. The waitress sent a text to her manager. Again no solution provided. After our guests left I went to the Menlo Park location looking for the manager. The staff was very kind and apologetic. A picture was taken of my receipt along with my phone number with the promise the manager would be working the next day and would take care of it. No one ever reached out to contact me. Again, I went to the Menlo Park store and asked to talk to the manager. She acted as if this was the first time she was hearing about my situation and washed her hands of it since it is an online issue. Apparently I had been refunded, but no follow up with me was provided. Awful experience!

More frustration, I have only received a partial refund. I have yet to receive...

When I arrived the cashier/barista was serving a mom and her son. That kid was talkative but the employee seemed happy to chat with him. A coffee and croissant is about $14 which is more than I would like to spend normally, but is comparable to Starbucks. The croissants are American sized (large) drinks come in 8/12/16 oz cups.

It is located right next to the Atherton Library, so perfect for picking up a book and reading outside on a sunny day. For Halloween the town had lots of spooky decorations (some pumpkins were forgotten. Unfortunately, they were out of mini milk bone dog treats, so my pup didn't get her reward for walking here. Hopefully they will...

$7 mocha was mild and underwhelming. I told the barista I couldn’t taste any chocolate at all, and she curtly explained it’s supposed to be that way bc they use unsweetened dark chocolate. I couldn’t taste that either so she pumped a few squirts into my half finished cup. The wooded setting is beautiful. For better coffee, try Connoisseur Coffee down the street. For better coffee at a library, try Ada’s...