Taco Bell — Restaurant in Attica

I wish I could give zero stars. WORST experience I've ever had. Order on their tablets. 10 minutes later im told their fryer is down. Meanwhile this 10 min I've been waiting no one has done anything. I've watched 3 employees running in and out of the parking lot checking "his car is still here." Ignoring this i let them Know, No problem, cancel my nacho fries. Refund me for them. And fill the rest of my order. They fill the rest of the order. It's SITTING on their back counter. No handed to me. While 2 employees just chit chat and 1 is crouched in front of the fryer just looking at it. I again say "please hand me the food and just issue me a refund for the fries." They look at lil miss crouched in front of the fryer. She doesn't move, even though she's clearly the only one who can issue refund. I wait an extra minute. She STILL isn't moving or even beginning to head up to issue a refund. So my only option is to be leaving with most of my order, minus my nacho fries and minus a refund. That's called theft. Corporate is being notified. Absolutely UNACCEPTABLE behavior. I don't fault employees for a machine being down. I DO fault the employees with their lack of being able to issue me a refund in the OVER TWENTY MINUTES it took to fill my simple order of 4 things, 1 which I never...

Aside from grand opening, they are pretty quick. It's extra busy but that is understandable as they are brand new. The food however, is lacking. From my personal experience of ordering opening day and today, these mistakes are making me worried the food quality is going to be bad going forward. From undercooked potatoes in my cheesy fiesta potatoes, to quesadillas with unmelted shredded cheese, to uncut quesadillas, terribly wrapped burritos that makes me think training was little to none before opening. I had high hopes and truly want this taco bell to be great. Ordering on the app, items are forgotten already so attention needs to be a major improvement from the get-go. I will update my review if I notice improvements, as we will give this place...

Ok I gave you the benefit of the doubt. I waited 3 months to write a review. First of all not one time have you ever gotten our order right...2 the soft tacos were soaking wet SOGGY. It was disgusting. Crunchy taco same thing Soggy. There were onions in my Beefy 5 layer burrito. What the hell is going on up there??? And tiu forgot our potatoes.....This place needs some serious help. It's not hard. Look at the screen make the food correctly and serve it. 🤬🤬🤬. There's a pretty good chance we will just stick to McDonald's. #helptacobelltheyneedhelp 25 dollars for some food you could at least get the damn order right. If negative stars were an option this place...