Subway — Restaurant in Auburn

I didn’t even get a chance to order. I waited in an empty drive thru for 15mins. I got there at 12:23 and was gone by 12:38. I drove around and there wasn’t even a car waiting. When I got back to the ordering screen the lady again said we will be with you in one minute and I lost my temper a little! They have the worst customer service. I’ve spoken with the owner before and he is a very nice man but some of the people he has working are so horrible. I sadly will not be returning to that subway again. I wasted almost my entire 30min lunch waiting in a line with NO other...

Terrible This place used to be decent Not anymore. I ordered a chopped salad, she proceeds to tell me they haven't done chopped salads for years, I don't know whr she came from I've never seen her before but I just had one 3 months ago. I got a handful of lettuce, ham n turkey and 2 small tomatoes. Didn't even fill half the container. I asked her to at least put some more lettuce in it It was a struggle for her. She took my money of course cash because their card machine never works and gave me change. No thank you nothing....

I work between Virden and Auburn. Always favored Virden. Ordered thru the app at Auburn I knew that I was a few minutes early so I waited in the car. Once inside the employee informed me that they were out of pepperoni and salami and couldn’t make either sandwich. Apparently they have no way to communicate with an app order. I basically end up with two ham sandwiches. I can’t rasp the fact a sandwich shop would not have these two meats that are sliced fresh daily, and that the app can’t stop the order if they don’t have the...