Wendy's — Restaurant in Augusta

Consistently Great Fast Food Experience

I’ve visited this Wendy’s on Riverwatch Parkway several times, and it never disappoints! The staff is always friendly and efficient, ensuring that my order is taken and prepared quickly, even during busy hours.

The restaurant is clean and well-maintained, which is something I really appreciate. The dining area is comfortable, and I’ve noticed that the staff frequently checks to ensure everything is in order.

The food quality here is top-notch for a fast food restaurant. My go-to is the Dave’s Single – it’s always hot, fresh, and loaded with all the toppings I love. Their fries are consistently crispy and perfectly salted. I also love the variety of drink options at the Coca-Cola Freestyle machine.

One of the highlights is their attention to detail with orders. They get it right every time, whether I’m dining in or going through the drive-thru. The service is prompt, and the employees are polite and courteous.

Overall, this Wendy’s location stands out for its excellent service, clean environment, and consistently great food. Highly recommend for a quick and...

March 29, 2020 was a rewarding day because of this Wendy's manager and staff. After two bad experiences at other Wendy's (Wendy's in Thompson, Ga ran out of dressing for the apple pecan salad so my wife ate it plain, and then the Wendy's on Bel Aire Road in Augusta served us two chocolate frosty's that had no taste and had ice in them), this Wendy's restored my faith in the Wendy's reputation for service with a smile. I entered this Wendy's on River Watch Parkway holding two cups of chocolate frosty and asking if the staff might make them good. Without hesitation, the manager, said "Throw those away and I will make you another to replace them". And the frostys were delicious . I left with a smile and restored faith that there are good and honest people who make this world a better place. ...

I had a very simple order at this very slow to get waited on Wendy's. I ask for two spicy chicken sandwiches with no lettuce. The 2 for $5 deal. I went to the window to pick up my order and found only one sandwich. So I ask where my other sandwich was? She told me I only ordered one, however I was still charged $5. She then left me standing there for about 10 minutes with no explanation.

Finally another rude lady came and informed me that if I wanted the 2 for 5 deal I should have ordered it that way.

I was done at this point and just ask for a refund. I suggest if have to eat here, that you speak very loud and verify your order. Poor service and attitude to match. Not a full Wendy's menu to choose from either. I'm sure Dave didn't want...