Elisa Pastry — Restaurant in Austin

I couldn't rate the food because there was no cake or pastry to purchase. The website claims it closes at 8 pm but by 6:45 pm when I walked in, the place looked just about closed to me.

There was 1 lonely chocolate cake in 1 of the 2 display cases and a few random cake slices in the other case.

I walked in, waited about 3 mins and saw that there was a bell to ring for service. I ring the bell and an annoyed voice from the other side of the wall yells out that she will be right with me.

She looks annoyed that she has to stop whatever she was doing, I figure it wasn't baking because of the lackluster selection.

I asked for a 6" Mocha Roll Cake and she stared at me as if I had 4 eyes and 2 heads. She then just shakes her head NO. I ask if I must order ahead and she blurts out "we don't have it right now". I said thanks and walked out. TERRIBLE CUSTOMER SERVICE!

So a pastry/cake shop, 90 mins before closing, does not have any cakes to purchase? Maybe running a storefront is not her thing. Maybe she should make the business exclusively a pre order, custom cake shop.

Will never drive 20 mins again to attempt to try their cake or ever give a dime to this shop. That's even if they even have cakes available for purchase....

“I normally don’t write reviews, but I felt compelled to share my experience. I ordered my son’s birthday cake today at 1:30 pm, and they told me it would be ready by 6 pm with a call if it was done earlier. To my surprise, I received a call at 4:30 pm saying the cake was ready. However, when I got home and tried the cake, it was completely bland and not edible—definitely not what I expected for an $85 cake (8 inch) . In comparison, a $30 cake from HEB would have been of far better quality.

When I called to report the issue, they asked me to bring the cake back so they could taste it themselves. I found this request incredibly unprofessional and honestly, gross. The poor quality of the cake was disappointing, but the attitude and customer service were even worse. Do yourself a favor and stay away...

What a gem! My husband and I live close by, and decided to stop in. The staff was super helpful and friendly. We got a variety of pastries, and none have disappointed. The Napolean was super flaky, and just the right amount of sweetness. My husband had the Nutella cheesecake, and he said it was super tasty as well. We also bought the variety pack of macarons. The caramel was my fave, and the lemon was my husbands. We've yet to try our persian baklava, but if it's as good as the other's, I'm sure it will be great too! If you're a coffee drinker, you gotta get a cup with your order. I'm usually not a hot coffee drinker, but I enjoyed every last drop of my hot latte. Our only regret is not trying this place sooner! We look forward coming back to try the lemon tarts, and...