Vanilla Moose — Restaurant in Aztec

I shouldn’t dwell in the past but this place just is not the same! This used to be the place soft serve dreams were made of with decadent toppings and a good price. The prices have escalated and the focus is more on scoops now. The service is really variable and the quality of what you order really depends on who is serving.

5.2023- I had to return to this review. We recently went to Vanilla Moose now that they have opened for the summer and it was delicious. I'm hoping they keep it up, the specials were so tasty and those dang scoops I talked about last time 100% beat out the soft serve.

9.2024- They started strong in May and then quickly fell down :( We went back 5 times over the summer and they didn't have scoops available due to freezer problems. They also did not have vanilla one time then chocolate soft serve the other time due to 'delivery' issues. They got our...

The bathroom was out of paper towels and the kid working gave me a couple to dry my hands but didn't refill the bathroom. Consequently everybody in our party had to go and ask him personally for paper towels while he was just on his phone hanging out. Also he was helping the young lady that was taking our order and he didn't do any of the orders that he took from us she was left to do them all by herself and therefore forgot several different things that we had ordered we got them all eventually but it took about 20 minutes just to get four...

Terrible service. Was in line for food at drive up finally after 10 minutes they walked out to car and took my order brought my order out to the car and I was blocked in by the car in front and the car in back and the car in front had been there 15 minutes and they would not ask the car in front to pull forward so I could leave. That would have required them to take the food out to the other car if it had pulled forward. Acted like it was no big deal that I was blocked in. Brought me a large dripping ice cream cone and one tiny...